Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,612 Reviews)
Rating breakdown 6,612 reviews
5 Stars
3,137
4 Stars
1,834
3 Stars
1,033
2 Stars
279
1 Star
329
79%of customers recommend this product.
(
4,127 out of
5,253)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
5
on May 22, 2025
Posted by: pd610
from Charlotte NC 28277
[This review was collected as part of a promotion.] Very pleased with this appliance, it works very well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Cannot recommend this model
on May 22, 2025
Posted by: Melissakg1
from Omaha, NE
[This review was collected as part of a promotion.] I’ve had this refrigerator for a month and here’s what I don’t like: it’s loud at least a few times a day, like is it dying loud, I called whirlpool and was told ya that’s how it sounds, they have a new manufacturer for the compressor and coolant. The ice maker spits out tons of broken pieces that end up on the ground and the ice lever sets back slightly too far which makes it awkward to get ice, not let it spill onto the ground, and hard to not hit the water button and end up with water everywhere.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 23, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 727698
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 727698
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Poor ice maker performance
on May 23, 2025
Posted by: RJaVet
[This review was collected as part of a promotion.] Disappointed with the ice maker. Very, very slow in making ice.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Defective refrigerator
on May 23, 2025
Posted by: Victor
[This review was collected as part of a promotion.] Very useless and defective refrigerator with a lot of missing parts
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 23, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 727970
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Grate unit
on May 23, 2025
Posted by: Arthur
from FL
[This review was collected as part of a promotion.] This unit works grate, but you should tell people when installing as new. Wate at least 24 hrs. for ice maker to start up. Evan a call to your support center did not seam to know this fact. causing much averaging result.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
GREAT BUY!
on May 23, 2025
Posted by: FRIDGE
[This review was collected as part of a promotion.] SO HAPPY TO HAVE PURCHASED THIS REFRIGERATOR DURING PRESIDENT'S DAY SALE! EVERYTHING IS WORKING GREAT!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Need more storage drawers.
on May 23, 2025
Posted by: Frank 2724
from Jefferson City Tenn.
[This review was collected as part of a promotion.] Like whirlpool products. Could use 1 more storage drawer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
No stand our features
on May 24, 2025
Posted by: Pilot
[This review was collected as part of a promotion.] Came with our new home. Spits ice onto floor once or twice a day to small for us
Response from whirlpool.comBy Branded Team, Consumer Care, May 28, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 728332.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com