Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,128 Reviews)
Rating breakdown 6,128 reviews
5 Stars
2,948
4 Stars
1,701
3 Stars
948
2 Stars
242
1 Star
289
79%of customers recommend this product.
(
3,951 out of
4,990)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
1
no happy with it
on May 25, 2025
Posted by: JDMooy
from Nevada
[This review was collected as part of a promotion.] We don't like this fridge. We got ifrom the builder in our new home 6 months ago. We can not get the ice to continue to come out. We get 3-4 cubes and then it gets stuck in the box and won't even come out the chute. Very frustrating. AND, we can not get the outside clean, not matter what we use it is smudged. We have tried 4-5 different things and they all look terrible.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 29, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 729028.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Satisfactory
on May 26, 2025
Posted by: Good enough
[This review was collected as part of a promotion.] Ok for builders grade. Came with new home purchase.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works well!
on May 26, 2025
Posted by: Alant
[This review was collected as part of a promotion.] We bought this refrigerator a month ago and we're very pleased with the purchas.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Side By Side
on May 27, 2025
Posted by: Whirlpool
[This review was collected as part of a promotion.] It's a 2nd refrigerator, I never had a side by side and the freezer is smaller than I am use to. Overall so far it's a fine refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on May 27, 2025
Posted by: Vickie
from Florida
[This review was collected as part of a promotion.] I bought this and have been very pleased. I have had it about one month.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Noise, Filter placement, Dispenser layout
on May 27, 2025
Posted by: Vika
from Naples, Fl
[This review was collected as part of a promotion.] This refrigerator hums. Very annoying. White color is special order ridiculous much more money
Filter on the bottom hard to replace can't see the socket.
Dispenser water and ice to close. One interferes with the other. Can't put a Tumbler in there without tilting.
I returned the refrigerator
Filter on the bottom hard to replace can't see the socket.
Dispenser water and ice to close. One interferes with the other. Can't put a Tumbler in there without tilting.
I returned the refrigerator
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 30, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #729690.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #729690.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the no fingerprint stainless steel
on May 27, 2025
Posted by: Chris
[This review was collected as part of a promotion.] Bought 2 weeks ago, so far I’m happy……fingers crossed ………….
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice refrigerator
on May 27, 2025
Posted by: JanG
[This review was collected as part of a promotion.] !Very attractive looking, makes ice quickly & this is a big plus for us!
Written by a customer while visiting whirlpool.com