Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,612 Reviews)
Rating breakdown 6,612 reviews
5 Stars
3,137
4 Stars
1,834
3 Stars
1,033
2 Stars
279
1 Star
329
79%of customers recommend this product.
(
4,127 out of
5,253)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
3
Came with house & Cools my food, But would Not buy
on May 18, 2025
Posted by: Vsorrow
[This review was collected as part of a promotion.] This refrigerator came with the house. It is an okay fridge. It does not have many of the features I prefer. It has no adjustable shelves, only 1.5 drawers on the fridge side, and very small door shelving on the freezer side. The temperature setting module takes up quite a bit of usable space on the top shelf as well. Also, the icemaker takes a long time to make ice and is loud.
Written by a customer while visiting whirlpool.com
Customer Rating
4
It's cool
on May 20, 2025
Posted by: G2025
[This review was collected as part of a promotion.] We made this purchase last month. We love our new fridge, it's a little more noisy than our last one, the ice takes longer to fill, but we're happy with the purchase
Written by a customer while visiting whirlpool.com
Customer Rating
4
on May 20, 2025
Posted by: Bob77
[This review was collected as part of a promotion.] Refrigerator is too small. I wish they had a top and bottom.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Efficient Space
on May 20, 2025
Posted by: Bob53
[This review was collected as part of a promotion.] We just moved into our new home that was furnished with all Whirlpool appliances. The side-by-side refrigerator compliments them all. The cooling and freezing compartments provide ample space for our family needs.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Nope
on May 20, 2025
Posted by: Janet
[This review was collected as part of a promotion.] Buyers remorse. Already the ice maker is clogged. Need more shelves
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 23, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 726445
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 726445
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good fridge.
on May 20, 2025
Posted by: Donna
[This review was collected as part of a promotion.] I bought this refrigerator in Dec. replacing a 3 door model which eventually started to leak/ice up in freezer and plastic at back shot out water when water/ice being obtained from the front.
Overall this new fridge is fine. Sometimes an ice cube will jump out on its own. We have locked it to prevent that , not wanting water on the floor. It lacks a meat keeper and cheese tray which we miss. I bought some trays that we are using but they take space from the shelves. I was able to match a new microwave with this. They both look great in my kitchen. I also was pleased with the price.
Overall this new fridge is fine. Sometimes an ice cube will jump out on its own. We have locked it to prevent that , not wanting water on the floor. It lacks a meat keeper and cheese tray which we miss. I bought some trays that we are using but they take space from the shelves. I was able to match a new microwave with this. They both look great in my kitchen. I also was pleased with the price.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Quiet operation
on May 21, 2025
Posted by: BeBe
from Florida
[This review was collected as part of a promotion.] I bought this refrigerator last week and it worked for 3 days and the fan broke on the item.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poor design
on May 21, 2025
Posted by: Denny
[This review was collected as part of a promotion.] I’ve had the refrigerator for three weeks now and I’m very disappointed. There are only two drawers and they are not that deep even though this refrigerator is deeper than my old Whirlpool model . I hate the way the water and ice dispenser is set up on the front. It is hard to get ice in containers without hitting the water button. Wish I would have chosen another model.
Written by a customer while visiting whirlpool.com