Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,130 Reviews)
Rating breakdown 6,130 reviews
5 Stars
2,948
4 Stars
1,703
3 Stars
948
2 Stars
242
1 Star
289
79%of customers recommend this product.
(
3,952 out of
4,991)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
3
It’s ok
on May 14, 2025
Posted by: Chelsy
[This review was collected as part of a promotion.] Door handles don’t line up one door handle is shorter than the other.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Noisy Refrigerator
on May 15, 2025
Posted by: Joe123
[This review was collected as part of a promotion.] This refrigerator seems to run all the time almost like there is no insulation. The temperature inside the refrigerator side is inconsitent ranging from 32-39 degrees with no setting change. It is also noisy when compared to my 12 year old LG refrigerator with linear compressor (almost silent operation).
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not so happy with our recent (4/24/25) purchase.
on May 15, 2025
Posted by: Ruchi
[This review was collected as part of a promotion.] Was delivered on 4/24/25 (about 3 weeks ago). Was not very happy with our purchase. Our old refrigerator (Kenmore) of some 20 years was better, This current refrigerators has following main problems:
a) more noisy than the old one
b) runs for longer time
c) drinking water at times comes out (dispensed) almost at room temperature
a) more noisy than the old one
b) runs for longer time
c) drinking water at times comes out (dispensed) almost at room temperature
Response from whirlpool.comBy Branded Team, Consumer Care, May 20, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 723822
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 723822
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
New fridge
on May 15, 2025
Posted by: Fridge
[This review was collected as part of a promotion.] We bought about a month ago. Works fine so far. This is the second one, first one they tried to pawn off on the back was damaged along with the doors. When turned on it rattled loudly. This one has been fine. It is a little louder than our old whirlpool we had for18 years.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Outstanding Product
on May 16, 2025
Posted by: "OL SARGE"
[This review was collected as part of a promotion.] I have other Whirlpool appliances and they all work Great.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed
on May 16, 2025
Posted by: T2025
from AZ
[This review was collected as part of a promotion.] A new refrigerator shouldn’t have issues from the beginning with the ice and water, necessitating a service call and wait for parts, should it? What kind of quality control does Whirlpool Corporation have?
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 21, 2025
Thank you for bringing this to our attention.
We regret that you are having these concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Please visit https://producthelp.maytag.com/Refrigeration/Full-size_Refrigerators and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 724657
Let’s see what we can do for you!
Christy T
We regret that you are having these concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Please visit https://producthelp.maytag.com/Refrigeration/Full-size_Refrigerators and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 724657
Let’s see what we can do for you!
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
refrigerator
on May 17, 2025
Posted by: Lynne119
from St. Petersburg, FL
[This review was collected as part of a promotion.] The refrigerator came with the package for my new home. I did not want a side by side but was not allowed to change it. I feel like everything is crammed in it. No organization.
The water comes out warm not cold especially since the feature is in the freezer side. The dispensers are in a really bad spot. If you don't have the right glass and try to get ice, you accidentally hit the water button and water pours out. The ice gets stuck when coming out.
The water comes out warm not cold especially since the feature is in the freezer side. The dispensers are in a really bad spot. If you don't have the right glass and try to get ice, you accidentally hit the water button and water pours out. The ice gets stuck when coming out.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good value.
on May 17, 2025
Posted by: Corinth Buyer
from Corinth, MS
[This review was collected as part of a promotion.] I am pleased. I wish the plastic in the bins was a bit sturdier but the appliance is working great and I look forward to many good years of service.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com