Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,740 Reviews)
Rating breakdown 6,740 reviews
5 Stars
3,188
4 Stars
1,872
3 Stars
1,050
2 Stars
291
1 Star
339
78%of customers recommend this product.
(
4,178 out of
5,325)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
2
Great fridge with huge caveat!!!
on April 27, 2025
Posted by: G83AZ
from Arizona
[This review was collected as part of a promotion.] Fridge looks and fits our space very nice, the only issue is the ice machine and water dispenser. First the ice machine ice gets constantly caught in the door funnel and have to open up the freezer door and manually feed the ice through the ice door which is very frustrating and annoying. Second is the location of the water dispenser to ice dispenser. If you have a larger cup or angle your cup too much you can activate the water while at the same time receiving ice. Which causes a huge mess and you wiping up the floor and fridge door with a cloth. You would think the engineers would have thought this out in testing, but apparently we are the guinea pigs for these corporate companies.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 714651.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Meets our needs
on April 27, 2025
Posted by: Lowzdel
[This review was collected as part of a promotion.] Works great and meets our needs. Will recommend. Good purchase
Written by a customer while visiting whirlpool.com
Customer Rating
1
Really noisy. Do not recommend buying
on April 27, 2025
Posted by: Adriana
[This review was collected as part of a promotion.] Got the fridge through the builder. However, it makes a loud noise nonstop, not sure if its a faulty unit or just the normal noise. But i read through different reviews and many complain about the same issue
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 30, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64292vWuz . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64202vWuM or Instagram http://spr.ly/64212vWu3. When responding, please include your contact information and reference Case # 714705.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64292vWuz . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64202vWuM or Instagram http://spr.ly/64212vWu3. When responding, please include your contact information and reference Case # 714705.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
New fridge, very spacious and practical
on April 27, 2025
Posted by: Cassandra
[This review was collected as part of a promotion.] Great fridge! This is a very practical and spacious fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good choice
on April 27, 2025
Posted by: 8 mile
[This review was collected as part of a promotion.] I've had it about a month now and really have no regrets.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on April 29, 2025
Posted by: mack refrigerator
[This review was collected as part of a promotion.] Refrigerator was included in our new home purchase. I like the refrigerator but it makes loud humming noise which is very annoying especially at night. H
Written by a customer while visiting whirlpool.com
Customer Rating
4
Check other Refrigerator models for features
on April 29, 2025
Posted by: Refrigerator just OK
from Louisville, KY
[This review was collected as part of a promotion.] Noisy for new. Doors do not have a damped stop when opening they just fall all the way open and hit cabinets. My old Whirlpool did not flop all the way open. Ice Maker takes up too much space. Shelfs have limited adjustments and needs a third drawer for items such as lunch meats etc.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice and cool
on April 29, 2025
Posted by: Great finish
[This review was collected as part of a promotion.] The refrigerator is nice and cold and the stainless steel finish looks really good and it’s a breeze to clean it food stays cold and drinks are nice and cold the way I like them
Written by a customer while visiting whirlpool.com