Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,157 Reviews)
Rating breakdown 6,157 reviews
5 Stars
2,957
4 Stars
1,707
3 Stars
956
2 Stars
246
1 Star
291
79%of customers recommend this product.
(
3,958 out of
5,004)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
3
water dispenser leaks.
on April 29, 2025
Posted by: amz22
from Greenville, SC
[This review was collected as part of a promotion.] Meh. The shelves don't seem sturdy enough to me. Also the water dispenser drips and leaks. The ice comes out crushed when I have cubed selected and ice gets stuck then randomly drops out onto the floor. I'm not impressed with the model.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on April 30, 2025
Posted by: arlene39
[This review was collected as part of a promotion.] I like that the icemaker is no longer part of the door.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor quality fridge
on April 30, 2025
Posted by: danhan22
from Whitsett, NC
[This review was collected as part of a promotion.] Makes very little ice. Freezes items in fridge portion. Tech serviced several times. Poor quality.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 2, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/642820WEs and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/642920WEt or Instagram http://spr.ly/642020WEQ. When responding, please include your contact information and reference Case # 716288.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/642820WEs and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/642920WEt or Instagram http://spr.ly/642020WEQ. When responding, please include your contact information and reference Case # 716288.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Runs to long
on April 30, 2025
Posted by: Justme
[This review was collected as part of a promotion.] Disappointed in Whirlpool. This refrigerator runs about 80 - 85% of the time, sometimes louder than others. Very annoying. Waiting to see my utility bill.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Extremely nosy though brand new
on April 30, 2025
Posted by: StephC
[This review was collected as part of a promotion.] The refrigerator is brand new, but has a very noisy hum. It is so loud that it drowns the sound of my television, which is several feet away. No customer service available after normal business hours.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 2, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/642220Uli . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/642320UlN or Instagram http://spr.ly/642420Ul4. When responding, please include your contact information and reference Case # 716438.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/642220Uli . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/642320UlN or Instagram http://spr.ly/642420Ul4. When responding, please include your contact information and reference Case # 716438.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Whirlpool refrigerator
on May 1, 2025
Posted by: It's a lemon
[This review was collected as part of a promotion.] Refrigerator is extremely noisy. Occrs when door is not opened and ice and water are not accessed. This is unacceptable. Runs for 6 hours cuts off for 1 hour. Can hear above tv in next sroom. This is unacceptable
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 2, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64232FHEW . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64252FHEU or Instagram http://spr.ly/64272FHES. When responding, please include your contact information and reference Case # 716532.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64232FHEW . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64252FHEU or Instagram http://spr.ly/64272FHES. When responding, please include your contact information and reference Case # 716532.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Absolutely Amazing Refrigerator
on May 1, 2025
Posted by: Raphaman83
[This review was collected as part of a promotion.] I couldn't be happier with my purchase of the 36-inch Wide Side-by-Side Refrigerator – 24 cu. ft.! This refrigerator has exceeded every expectation and truly transformed the way I store and organize food in my home. From its sleek design to its powerful performance, it's a 10/10 in every category!
🧊 Design & Aesthetics:
First, let’s talk about how beautiful this fridge looks in my kitchen. The smooth, modern stainless steel finish gives it a high-end feel that blends seamlessly with my appliances. The side-by-side layout is so convenient—it keeps both fresh and frozen foods at eye level for easy access. Plus, the streamlined handles and LED lighting inside give it a very premium look.
First, let’s talk about how beautiful this fridge looks in my kitchen. The smooth, modern stainless steel finish gives it a high-end feel that blends seamlessly with my appliances. The side-by-side layout is so convenient—it keeps both fresh and frozen foods at eye level for easy access. Plus, the streamlined handles and LED lighting inside give it a very premium look.
🧊 Storage Capacity & Organization:
With 24 cu. ft. of storage, this fridge offers so much space! I can easily fit everything from large party platters to weekly groceries for the whole family. The adjustable glass shelves, gallon door bins, and multiple drawers make it easy to customize the layout for what I need. I especially love the separate drawers for fruits and veggies—they stay crisp and fresh for days!
With 24 cu. ft. of storage, this fridge offers so much space! I can easily fit everything from large party platters to weekly groceries for the whole family. The adjustable glass shelves, gallon door bins, and multiple drawers make it easy to customize the layout for what I need. I especially love the separate drawers for fruits and veggies—they stay crisp and fresh for days!
🧊 Performance & Features:
The cooling power is impressive. Everything stays at the perfect temperature, and the freezer doesn’t build up frost. The LED lighting is bright and energy-efficient, making it easy to see everything at a glance—even those items that used to get lost in the back. It runs quietly, which I appreciate, and it’s ENERGY STAR® certified, so I feel good knowing it’s energy-efficient and eco-friendly.
The cooling power is impressive. Everything stays at the perfect temperature, and the freezer doesn’t build up frost. The LED lighting is bright and energy-efficient, making it easy to see everything at a glance—even those items that used to get lost in the back. It runs quietly, which I appreciate, and it’s ENERGY STAR® certified, so I feel good knowing it’s energy-efficient and eco-friendly.
🧊 Extra Features That Make a Difference:
The ice and water dispenser on the door is a huge hit with my family! It’s fast, convenient, and the water tastes great thanks to the built-in filtration system. The digital temperature controls are simple to use and make it easy to keep everything just right.
The ice and water dispenser on the door is a huge hit with my family! It’s fast, convenient, and the water tastes great thanks to the built-in filtration system. The digital temperature controls are simple to use and make it easy to keep everything just right.
Final Verdict:
This refrigerator is the perfect mix of function, beauty, and reliability. It’s helped me stay organized, reduced food waste, and it just makes everyday life easier. Whether you're a busy family or someone who loves to entertain, this is a smart investment you won’t regret. I highly recommend it to anyone looking to upgrade their kitchen with a top-quality appliance.
This refrigerator is the perfect mix of function, beauty, and reliability. It’s helped me stay organized, reduced food waste, and it just makes everyday life easier. Whether you're a busy family or someone who loves to entertain, this is a smart investment you won’t regret. I highly recommend it to anyone looking to upgrade their kitchen with a top-quality appliance.
💬 Thank you for making such an incredible refrigerator
Written by a customer while visiting whirlpool.com
Customer Rating
4
Not the best but not bad either
on May 2, 2025
Posted by: Niki23
[This review was collected as part of a promotion.] Good size. Seems to have a good amount of room in the freezer. Stainless is nearly impossible to keep clean with children. I like that the water dispenser is situated so you can fill a cup or bottle. Do not like that it seems to let a single drop drip down the front of the door every time I use it.
Written by a customer while visiting whirlpool.com