Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,181 Reviews)
Rating breakdown 6,181 reviews
5 Stars
2,967
4 Stars
1,714
3 Stars
960
2 Stars
246
1 Star
294
79%of customers recommend this product.
(
3,967 out of
5,018)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
3
WHOOPS
on April 26, 2025
Posted by: mcook
from Temple TX USA
[This review was collected as part of a promotion.] Good middle priced unit that hopefully will get the job dome. The absolute WORST thing.is the positioning of the water filter. I'm old and have trouble getting down to it. Still cannot believe it is on where it is, BIG design flaw. I almost returned it. NOT CONSUMER FRIENDLY!!!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features and easy to use.
on April 26, 2025
Posted by: Karen
[This review was collected as part of a promotion.] Never had a refrigerator with an ice maker. Great product
Written by a customer while visiting whirlpool.com
Customer Rating
2
Great fridge with huge caveat!!!
on April 27, 2025
Posted by: G83AZ
from Arizona
[This review was collected as part of a promotion.] Fridge looks and fits our space very nice, the only issue is the ice machine and water dispenser. First the ice machine ice gets constantly caught in the door funnel and have to open up the freezer door and manually feed the ice through the ice door which is very frustrating and annoying. Second is the location of the water dispenser to ice dispenser. If you have a larger cup or angle your cup too much you can activate the water while at the same time receiving ice. Which causes a huge mess and you wiping up the floor and fridge door with a cloth. You would think the engineers would have thought this out in testing, but apparently we are the guinea pigs for these corporate companies.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 714651.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Meets our needs
on April 27, 2025
Posted by: Lowzdel
[This review was collected as part of a promotion.] Works great and meets our needs. Will recommend. Good purchase
Written by a customer while visiting whirlpool.com
Customer Rating
1
Really noisy. Do not recommend buying
on April 27, 2025
Posted by: Adriana
[This review was collected as part of a promotion.] Got the fridge through the builder. However, it makes a loud noise nonstop, not sure if its a faulty unit or just the normal noise. But i read through different reviews and many complain about the same issue
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 30, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64292vWuz . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64202vWuM or Instagram http://spr.ly/64212vWu3. When responding, please include your contact information and reference Case # 714705.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64292vWuz . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64202vWuM or Instagram http://spr.ly/64212vWu3. When responding, please include your contact information and reference Case # 714705.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
New fridge, very spacious and practical
on April 27, 2025
Posted by: Cassandra
[This review was collected as part of a promotion.] Great fridge! This is a very practical and spacious fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good choice
on April 27, 2025
Posted by: 8 mile
[This review was collected as part of a promotion.] I've had it about a month now and really have no regrets.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on April 29, 2025
Posted by: mack refrigerator
[This review was collected as part of a promotion.] Refrigerator was included in our new home purchase. I like the refrigerator but it makes loud humming noise which is very annoying especially at night. H
Written by a customer while visiting whirlpool.com