Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,181 Reviews)
Rating breakdown 6,181 reviews
5 Stars
2,967
4 Stars
1,714
3 Stars
960
2 Stars
246
1 Star
294
79%of customers recommend this product.
(
3,967 out of
5,018)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
4
Design flaw.
on April 25, 2025
Posted by: joydeb
[This review was collected as part of a promotion.] I have a few issues with the fridge, but overall I like it. The most important issue is the location of the on/off switch for the ice maker. It can't be accessed without removing the entire ice bin. There's no way I can see it or reach it through the small opening. That means I'd have to switch it off while the bin is heavy with ice cubes, an impossible feat for mere mortals without superhuman strength.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refrigeratr
on April 25, 2025
Posted by: Jules
from Hopkins, SC
[This review was collected as part of a promotion.] I am enjoying my refrigerator/Freezer/ice maker and water.
It is so convenient to one product that does everything!
It is so convenient to one product that does everything!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Excellent choice for efficiency and value!
on April 25, 2025
Posted by: GEECEE
from Palm Springs CA
[This review was collected as part of a promotion.] When a power failure killed my old Whirlpool fridge, I needed a new one YESTERDAY! Fortunately I found my new one in stock and was surprised at many new features, most of which are significant improvements - larger door bins, more ice maker capacity, etc.I also appreciate the smooth and easy to clean front door glass like finish, but overall height is problematic with opening the doors of cabinets above fridge space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on April 25, 2025
Posted by: Eddy
[This review was collected as part of a promotion.] I bought a new house and it came with it… It works great
Written by a customer while visiting whirlpool.com
Customer Rating
4
good price!
on April 25, 2025
Posted by: zimba23
[This review was collected as part of a promotion.] bought it two weeks ago, am happy with it but motor is a bit noisy
Written by a customer while visiting whirlpool.com
Customer Rating
4
Slow Ice Maker But Good Fridge
on April 26, 2025
Posted by: Justin
from Florida
[This review was collected as part of a promotion.] The fridge works great and keeps everything cold and fresh. The only downside is the ice maker — it’s pretty slow and doesn’t keep up if you need a lot of ice at once.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Had similar before
on April 26, 2025
Posted by: Jake
[This review was collected as part of a promotion.] Came with our new home. A bit noisy when running in our open concept home. We are starting to get use to it.
Written by a customer while visiting whirlpool.com
Customer Rating
2
on April 26, 2025
Posted by: jpadilla
from new braunfels texas
[This review was collected as part of a promotion.] purchased 3 wks ago.Seems like compressor runs for hours and often.Very loud,can be heard from any room.first time experience in over 50 yrs.will call for experts opinion.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 29, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 714198.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com