Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,182 Reviews)
Rating breakdown 6,182 reviews
5 Stars
2,967
4 Stars
1,714
3 Stars
961
2 Stars
246
1 Star
294
79%of customers recommend this product.
(
3,967 out of
5,018)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
4
adScott
on April 18, 2025
Posted by: adScott
[This review was collected as part of a promotion.] purchased one month ago. and so far so good. everything works and the frigerator is relatively quiet.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor deigned fridge
on April 22, 2025
Posted by: Silver
[This review was collected as part of a promotion.] Very noise . Noise does not stop. Ice maker is poorly designed as on and off switch for it is so hidden one has to get on a ladder to pull it out then reach under neath. Bottom of fridge has wires exposed . Got fridge thru builder . Very bad quality!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 22, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64232n1lJ . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64242n1lK or Instagram http://spr.ly/64252n1lz. When responding, please include your contact information and reference Case # 711655.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64232n1lJ . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64242n1lK or Instagram http://spr.ly/64252n1lz. When responding, please include your contact information and reference Case # 711655.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
on April 22, 2025
Posted by: Two dogs
[This review was collected as part of a promotion.] Needed a new refrigerator. I just bought a new house in Florida and it had all whirlpool appliances in it. We were very satisfied with that so when I got back To Virginia, I bought a Whirlpool
Written by a customer while visiting whirlpool.com
Customer Rating
1
AWFUL
on April 22, 2025
Posted by: andry
[This review was collected as part of a promotion.] One week installed and the ice maker has not yet made a full bin of ice. This is the second one installed in less of 2 weeks. First one the water line was hooked up and the water dispenser did not work. The installers took back that one to store. Now I am waiting for a repair man to come and see what is wrong with the ice maker on the second one. I have a very bad opinion for this brand. ONE WEEK AND NOT A FULL BIN OF ICE.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 22, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 711700.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
I like my older refrigerator better.
on April 22, 2025
Posted by: Bobb
from Florida
[This review was collected as part of a promotion.] I bought this 2 weeks ago. It is much more noisier than my old Whirlpool.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on April 22, 2025
Posted by: becky
from The vilages, FL
[This review was collected as part of a promotion.] I needed a bisque refrigerator to match my other appliances and Whirlpool still makes them - thank goodness. I don't like stainless and that appears to be the only choice I will have going forward. Very happy with Whirlpool's decision to continue making bisque appliances.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
runs good, but...
on April 22, 2025
Posted by: Bobbie P
[This review was collected as part of a promotion.] Not our first one. it is roomy and keeps the food cold. one thing though, it runs kind of noisy. I didn't notice this with the last one, but this one hums loudly.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Noisy
on April 22, 2025
Posted by: bob27
[This review was collected as part of a promotion.] Not acceptable. Fan and compressor make too much noise.
Otherwise the unit cools acceptably.
Otherwise the unit cools acceptably.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 23, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64262ZVJo . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64272ZVJU or Instagram http://spr.ly/64282ZVJq. When responding, please include your contact information and reference Case # 711976.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64262ZVJo . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64272ZVJU or Instagram http://spr.ly/64282ZVJq. When responding, please include your contact information and reference Case # 711976.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com