Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,182 Reviews)
Rating breakdown 6,182 reviews
5 Stars
2,967
4 Stars
1,714
3 Stars
961
2 Stars
246
1 Star
294
79%of customers recommend this product.
(
3,967 out of
5,018)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
The ice maker has unique features
on April 15, 2025
Posted by: Bayboot
[This review was collected as part of a promotion.] I bought this fridge a month ago and it is a very nice appliance! I really enjoy it!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Patience might be a virtue!
on April 15, 2025
Posted by: Dmad
[This review was collected as part of a promotion.] I’ve waited over 2weeks before submitting this review. For the first ten days or so the compressor was so loud that seriously considered having it checked .Not only was it loud but it ran almost constantly. Today is day 16 and over the last couple days it has either gotten a little quieter or I’ve gotten used to it. Other than that it’s a very nice product for the money.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on April 16, 2025
Posted by: BINBEER TOE
from WESTLAKE OHIO
[This review was collected as part of a promotion.] LOVE MY NEW FRIDGE, LOTS OF ROOM AND FEATURES, EASY SET UP
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Lousy Whirlpool Service
on April 16, 2025
Posted by: Nancy624
[This review was collected as part of a promotion.] Refrigerator is fine. Ice maker is loud, especially when empty. No meat/cheese drawer and very lousy service from Whirlpool about a defective door bracket
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 18, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #709432.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #709432.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent ice maker.
on April 16, 2025
Posted by: Colby fridge
[This review was collected as part of a promotion.] I love my refrigerator. It is roomy and I can find things easily.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Freezer Door
on April 16, 2025
Posted by: Amys
from Tennessee
[This review was collected as part of a promotion.] The stainless steel is easily stained by water. The door is stained under the water dispenser although cleaned every day.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 21, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 709784.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 709784.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Broke on the first week
on April 17, 2025
Posted by: Masonladd21
[This review was collected as part of a promotion.] Broke within the first week, water line broke in the freezer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 21, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 709989.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Loving the ice and water feature.
on April 18, 2025
Posted by: Carebear
[This review was collected as part of a promotion.] Very happy with our appliance. Its so much quieter than our old appliance. Whirlpool has been a long time household name.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com