Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,183 Reviews)
Rating breakdown 6,183 reviews
5 Stars
2,967
4 Stars
1,715
3 Stars
961
2 Stars
246
1 Star
294
79%of customers recommend this product.
(
3,968 out of
5,019)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
2
Very poor ice maker
on April 9, 2025
Posted by: Icelover847
If you need ice, don't buy this. This thing turns out a few cubes a day, sometimes none. We left for 10 days and it filled 20% with ice. We are forced to use ice trays now. I'll never buy this brand again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 15, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 706666.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 706666.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Tan's Fridge
on April 10, 2025
Posted by: Tan's Fridge
[This review was collected as part of a promotion.] I love it. What can I get wipe it down? I would highly recommend
Written by a customer while visiting whirlpool.com
Customer Rating
3
Decent fridge
on April 10, 2025
Posted by: Dand
from Iowa
[This review was collected as part of a promotion.] Looks nice and works fine but motors are very loud
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on April 10, 2025
Posted by: mimi09
from Tracy City, TN
[This review was collected as part of a promotion.] Its a great replacement of an old refrigerator. Wheels slide very easy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great...
on April 10, 2025
Posted by: Stan
[This review was collected as part of a promotion.] Love it.. everything works as it should and it is spacious and bright inside.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on April 11, 2025
Posted by: Jake
[This review was collected as part of a promotion.] This refrigerator replaced the exact same one that we bought 4 1/2 years ago. The one we bought 4 1/2 years ago, the compressor went. It was cheaper to buy a new refrigerator. The ice dispenser has always leaks and ice drops out long after you’ve left the kitchen. Created a big mess. Also, it runs more constant than the old model which according to the brochure says that is the case. Did not really like that. Anyway we disconnected the dispenser as that wasn’t something I wanted in the first place. Whirlpool is not what it used to be, unfortunately.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on April 11, 2025
Posted by: Ashley26
[This review was collected as part of a promotion.] This refrigerator came with our new construction house and the ice maker has already jammed twice in the first month and it sprayed ice shards lover the floor and there is no place to capture water spills and when you open the freezer the melted ice will splatter on the floor . The refrigerator and freezer part work nicely .
Written by a customer while visiting whirlpool.com
Customer Rating
5
Sleek
on April 12, 2025
Posted by: Happy New homeowner
[This review was collected as part of a promotion.] Beautiful and functional . New home buyer and it was installed . Coolest refrigerator I have ever owned .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com