Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,184 Reviews)
Rating breakdown 6,184 reviews
5 Stars
2,967
4 Stars
1,715
3 Stars
961
2 Stars
246
1 Star
295
79%of customers recommend this product.
(
3,968 out of
5,020)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
4
Humm
on April 8, 2025
Posted by: Pumper
[This review was collected as part of a promotion.] When running it humms .it humms loud enuff to hear it in the other room.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Terrible water and ice design in door.
on April 8, 2025
Posted by: Jeff
[This review was collected as part of a promotion.] The absolute worst design for ice and water station. Everytime someone gets ice the water shots out and get them wet as well as the floor and door. The ice and water touch points are too close together. Tried smaller cups and still hit both touch points at same time. Engineers did not test obviously.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 14, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #706028.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #706028.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice refrigerator.
on April 8, 2025
Posted by: Bruno
[This review was collected as part of a promotion.] I have always owned Whirlpool and bought this one on name brand recognition only. Great refrigerator for the price. What I did not notice was that there are 2 drawers instead of the three I am used to. Just a little learning curve and no more than that. I am expecting this unit to last as long as my previous one at 20 years,
Written by a customer while visiting whirlpool.com
Customer Rating
4
Refrig
on April 9, 2025
Posted by: TVer
[This review was collected as part of a promotion.] So far it meets expectaions but the water flow is weak, slow & takes too long to fill glass of water. Also can we order shelfs to add or change configuration?
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works well
on April 9, 2025
Posted by: Anonymous
from Loveland, CO
[This review was collected as part of a promotion.] I have been using this refrigerator for about a week. So far I have no complaints.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
styrofoam dispenser
on April 9, 2025
Posted by: jerry
[This review was collected as part of a promotion.] It dispenses a mixture of ice and styrofoam in our drinks
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 706338.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Larger than before
on April 9, 2025
Posted by: Nan51
from East Texas
[This review was collected as part of a promotion.] I brought this refrigerator approx 3 weeks ago. Its cold, but it is a little noisy. Bigger than my other refrigerator which I did not need. Had a little trouble getting it into the house. had to come in the back way and doors were removed. Overall please with the purchase
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent refrigerator!
on April 9, 2025
Posted by: Santegro82
from Katy, TX
[This review was collected as part of a promotion.] Excellent refrigerator! I really like this 36-inch side-by-side. It’s spacious with well-organized shelves, runs quietly, and keeps everything at the perfect temperature. The water and ice dispenser works great, and the LED lighting makes it easy to see everything inside. The only small downside is that the stainless steel surface shows fingerprints, so it needs a little extra cleaning to keep it looking spotless. Overall, a great addition to the kitchen!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com