Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,613 Reviews)
Rating breakdown 6,613 reviews
5 Stars
3,138
4 Stars
1,834
3 Stars
1,033
2 Stars
279
1 Star
329
79%of customers recommend this product.
(
4,128 out of
5,254)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
3
Average fridge
on March 29, 2025
Posted by: Leroy
[This review was collected as part of a promotion.] No adjustable shelf. Temp control to easy to change accidently.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Meh
on March 29, 2025
Posted by: Rick
[This review was collected as part of a promotion.] I got a thermometer to know exact temps since the “ideal” setting was freezing the eggs. The volume of ice produced in a 24 hour period seems sub standard, especially compared with my last refrigerator, which was a 2006 Frigidaire. Also the options of shelf placement isn’t as efficient. It came with the house so it is what it is.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Ice maker bad
on March 30, 2025
Posted by: Pete
[This review was collected as part of a promotion.] Bought this fridge 2 weeks ago and the ice maker is not working properly. Had a repairman out last week and he said I need a new ice maker
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 2, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 701861.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
We are still learning the new features.
on March 30, 2025
Posted by: LTCBarry
[This review was collected as part of a promotion.] My wife and I just bought this refrigerator and we love it so far. We do wish it had a third tray holder like our last one.
Written by a customer while visiting whirlpool.com
Customer Rating
4
New refrigerator
on March 30, 2025
Posted by: JJG13
[This review was collected as part of a promotion.] We’ve only had the unit for a week. So far we are happy with it. Storage is good, ice maker and filtered water work well. It is a little louder than expected.
Written by a customer while visiting whirlpool.com
Customer Rating
2
A big no
on April 1, 2025
Posted by: Gma5
[This review was collected as part of a promotion.] The water and ice dispenser worked for 2 weeks. Will not purchase this brand in the future.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 2, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 702850.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on April 1, 2025
Posted by: Clay26
from Columbia , Sc
[This review was collected as part of a promotion.] I’m glad I bought this I wish the ice and water dispenser was one button
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very basic
on April 1, 2025
Posted by: gc003
[This review was collected as part of a promotion.] Not a bad product-just very basic. The shelves are easy to clean and the exterior doors feel solid. The door trays are cheap, and it needs a crisper drawer/meat and cheese drawer. The water dispenser does not chill the water well, and the icemaker is very cheap--takes almost a full day for one tray of ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com