Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,614 Reviews)
Rating breakdown 6,614 reviews
5 Stars
3,138
4 Stars
1,835
3 Stars
1,033
2 Stars
279
1 Star
329
79%of customers recommend this product.
(
4,128 out of
5,255)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
1
Consider something else
on March 20, 2025
Posted by: Jae1
from Gallatin, tennessee
Horrible noise. Very loud. I would not recommend buying this refrigerator unless you are putting it in the garage as a second refrigerator. Exterior is not fingerprint free. Difficult to keep clean
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 21, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 696965.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 696965.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice features
on March 22, 2025
Posted by: Tazz@2024
from Big Rock, Tennessee
[This review was collected as part of a promotion.] I have had my fridge for a little while had an issue with the fan but the service was fast and excellent.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on March 23, 2025
Posted by: Pamk
from Rockford MI
[This review was collected as part of a promotion.] This was in a new home we bought. I wish We could add shelves and a drawer
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool is the go-to!!!
on March 23, 2025
Posted by: Bill
[This review was collected as part of a promotion.] Great product. The only thing is that the ice maker is exceptionally noisy but works really well.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Can’t be levelled
on March 23, 2025
Posted by: KathNH
[This review was collected as part of a promotion.] We like the look and style of the fridge. We like having a bin in the freezer, and the shelf arrangement allows for milk to be kept in the fridge rather than on the door. On the down side, the water filter placement is on the floor grid which is hard to reach. But the number one down side is that you have to use blocks or shims to level the fridge. It has no leveling feet, which, particularly in an old house, makes it difficult to keep the fridge from rolling towards you when we pull on the door to open it.
Written by a customer while visiting whirlpool.com
Customer Rating
2
on March 23, 2025
Posted by: Minnie
[This review was collected as part of a promotion.] I am disappointed with the inner refrigerator size.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 26, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #698223.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #698223.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good size. Annoying ice/water dispenser
on March 23, 2025
Posted by: Aaron
[This review was collected as part of a promotion.] Overall the fridge seems pretty good. Pros: it is pretty spacious in both the freezer and fridge sides. Cons: the icemaker is undersized. It makes about 6-8 small cubes every couple hours. The light on the water tap is manual and doesn’t illuminate the cup at all when getting water. So getting water at night is a guessing game. And periodically when getting ice you get wet you get wet feet by accidentally activating the water.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Almost Perfect!
on March 23, 2025
Posted by: Drew
from Sherrills Ford, NC
[This review was collected as part of a promotion.] The product was included in the purchase of our home. It has been working well for the most part. It started making a loud noise for a few days one weekend and we can only put in a warranty request Monday thru Friday. By the time Monday came around, the noise was gone. The freezer did have a leak somewhere but it appears to have stopped.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com