Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,184 Reviews)
Rating breakdown 6,184 reviews
5 Stars
2,967
4 Stars
1,715
3 Stars
961
2 Stars
246
1 Star
295
79%of customers recommend this product.
(
3,968 out of
5,020)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
2
Lots of space and we’ll designed
on March 8, 2025
Posted by: Vic 20
[This review was collected as part of a promotion.] The unit runs more than usual, using more electric than seems normal. Not likely that I would purchase another.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 13, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 691170.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 691170.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
My refrigerator
on March 9, 2025
Posted by: GMarks57
from Apopka,FL
[This review was collected as part of a promotion.] My refrigerator came with my new house. I has worked well keeping items col or frozen depending on which side does the cooling. The surface looks good as it tends to not show fingerprints. The led lighting is very nice and the glass shelves work well and look nice. I have not yet used the water and ice dispensers,
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Open design
on March 9, 2025
Posted by: Tinkerbell
[This review was collected as part of a promotion.] Absolutely love my refrigerator. It is so well played out. It cleans easily
and the outside cleans well too!
and the outside cleans well too!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice features
on March 10, 2025
Posted by: RViera
[This review was collected as part of a promotion.] So far it has done what it's supposed to do. The compressor is a little loud compared to our old Whirlpool refrigerator
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poor Design
on March 10, 2025
Posted by: lisa711
from St. Louis, MO
[This review was collected as part of a promotion.] The water dispenser is right in front of the ice dispenser so it is so easy to accidentally hit the water when you are just trying to get ice! So water runs down the front of the fridge. Very poor design! I wish we realized this before we purchased it. Other than that the fridge is fine.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Larger Than It Looks!
on March 10, 2025
Posted by: Cindy
from Hendersonville, NC
[This review was collected as part of a promotion.] Great fridge. Much larger inside than you think. I love the ice & water features too.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
It is an OK basic fridge
on March 10, 2025
Posted by: Dennis
from Mobile, Alabama
[This review was collected as part of a promotion.] It's an acceptable basic fridge that performs all of the expected functions. Ice maker and temperature controls are working very well. Fridge did not come with the full compliment of shelves or door racks so I had to buy additional 3rd party components, which were easy to find. In-door Ice/Water dispenser does not have a tray to contain small spills. Water dispensing spigot is very far forward - any splash will go to the floor. The "stainless" finish doors can hold a magnet so not sure what they are really made of. Fridge is definitely worth the price I paid for it , although the design of the 12 year old basic fridge it replaced was a bit better in my opinion.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on March 10, 2025
Posted by: Linda
[This review was collected as part of a promotion.] Refrigerator continues to run almost non-stop and is extremely noisy. Also ice maker quit working and una le to get water. Need someone to come take care of these issues. I was on hold for an hour waiting to speak to someone about repair appointment
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 13, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 692095.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 692095.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com