Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,855 Reviews)
Rating breakdown 6,855 reviews
5 Stars
3,224
4 Stars
1,902
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product.
(
4,217 out of
5,404)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
1
loud and drippy
on September 22, 2025
Posted by: darman
[This review was collected as part of a promotion.] evaporator fan very loud
water dispenser constantly drips
water dispenser constantly drips
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 23, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 804674.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 804674.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Meh!
on September 21, 2025
Posted by: Mel85
[This review was collected as part of a promotion.] Bought the same model as the one that served my family without issue for 21 years. It looks, sounds, and works the same. In that respect, I love it. Interior design changes, however are not to my liking. The built-in egg tray in the door is gone. The removable ice cube dispenser is gone. The off button for the ice maker doesn’t seem to work. , (I had to jam the ice arm in the up position to stop production), and one of the The separate and 8-point thermostats for freezer and refrigerator are gone. There’s only two vegetable drawers instead of three. . All-all l-all I seem to hav stepped back forty years. All my appliances are Whirlpool (dishwasher
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice features.
on September 21, 2025
Posted by: Nannie
[This review was collected as part of a promotion.] My new refrigerator looks great and I am enjoying the ice and water in the door because that feature was not working on my old one. My last refrigerator was a Whirlpool that lasted about 16 years.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice fridge
on September 20, 2025
Posted by: Nunya
[This review was collected as part of a promotion.] We like the clear drawers and the lighting. The factory settings for the thermostat are perfect for keeping things the right temperature. Unfortunately we were not supplied with a manual, just a quick start guide.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good looking
on September 20, 2025
Posted by: Jojo25
from Florida
[This review was collected as part of a promotion.] Like the look and style of fridge. It is kinda noisy. Seems to run for hours to make ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 20, 2025
Posted by: Orlando 42
[This review was collected as part of a promotion.] The design of icemaker placement in inside the freezer side instead of the inside of the door gives less freezer space . The vegetable drawers are not full rectangular boxes again giving less space. Gap between the shelves and the back wall of the refrigerator side may cause small items to fall through
Written by a customer while visiting whirlpool.com
Customer Rating
5
This side by side makes it easy access with its k.
on September 20, 2025
Posted by: Deb3
from Charleroi Pa
[This review was collected as part of a promotion.] Ian very happy with how spacious this refrigerator is. The ice maker immediately replaces . The freezer has a lot of room.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the water and ice dispenser.
on September 19, 2025
Posted by: NANA Lo
[This review was collected as part of a promotion.] This refrigerator came with our new home. We love the ice maker and water dispenser. Keeps everything at the correct temperature.
Written by a customer while visiting whirlpool.com