Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,621 Reviews)
Rating breakdown 6,621 reviews
5 Stars
3,141
4 Stars
1,837
3 Stars
1,034
2 Stars
279
1 Star
330
79%of customers recommend this product.
(
4,130 out of
5,257)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
3
Re-engineer water/ice dispenser
on February 10, 2025
Posted by: MLS0522
[This review was collected as part of a promotion.] I like everything about this refrigerator except for the water/ice dispenser. If I get ice for my drink I have to use a short glass or it will incidentally hit the water dispenser and shoot water all over the place.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice Maker a waste
on February 10, 2025
Posted by: HT15237
from Pittsburgh Pa
[This review was collected as part of a promotion.] I bought this because it was taking almost 5 months for original order WITHOUT ice maker out of desperation. Don't get me wrong it works fine but lacks freezer door and refrigerator space as the one without the ice maker which has more room. . To be honest I don't know how a family can put anything in the freezer. shelves are just too short. Can't even put a small Stoffers entre on the door
Other than that it keeps food refrigerated and frozen. Whirlpool is the best and only brand I'd ever buy.
Other than that it keeps food refrigerated and frozen. Whirlpool is the best and only brand I'd ever buy.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Sucks
on February 11, 2025
Posted by: Hate it
[This review was collected as part of a promotion.] This is the worst refrigerator I have ever seen. It is extremely noisy and the compressor runs constantly. It is so loud it keeps me awake at night. This refrigerator was part of the incentive package when I moved into my new house. I have filed a warranty claim with the builder to get rid of it. I absolutely hate it. It doesn't even deserve the one star I had to give it.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 12, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 673977.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 673977.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice fridge
on February 11, 2025
Posted by: Fridge
[This review was collected as part of a promotion.] Like the size and the shelf arrangement do wish it had a cold cut drawer
Written by a customer while visiting whirlpool.com
Customer Rating
3
on February 12, 2025
Posted by: TomW
[This review was collected as part of a promotion.] The refrigerator and freezer portion work fine. The ice maker and water dispenser is not satisfactory. I have flushed water lines (more than the 3 gallons recommended) and have dumped 4 days of ice and still the water tastes worse than directly from the tap. I have also replace the filter that came with the unit and that has not helped. Please advise.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Horrible ice maker
on February 12, 2025
Posted by: Mailady
from Royse city, TX
[This review was collected as part of a promotion.] The new ice maker in this refrigerator is horrible. It turns off by itself and not when it supposed to. I think the vibration from the icemaker seems to put the on/off switch in the middle position, causing it to not work. When it does make ice it sometimes makes hollow ice and the ice is always melted together. I think the water splashes from the open refill spout causing the ice to form large clumps. Rarely can I reach in and just grab a few cubes
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 14, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #675349.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #675349.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good built quality fridge
on February 12, 2025
Posted by: Frankie
[This review was collected as part of a promotion.] Build quality is good though some plastic part inside the fridge may seem a bit fragile. Capacity of fridge is good and design features are also on point.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Interior design should more space
on February 12, 2025
Posted by: Mosey
[This review was collected as part of a promotion.] Over all this is a quality appliance. Design of freezer is not good. Very small and will not hold pizzas. Bottom drawer is horrible and no space. Ice cube dispenser produces just a small amount of ice. The refrigerator section is difficult to organize and selves are not user friendly.
Written by a customer while visiting whirlpool.com