Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,740 Reviews)
Rating breakdown 6,740 reviews
5 Stars
3,188
4 Stars
1,872
3 Stars
1,050
2 Stars
291
1 Star
339
78%of customers recommend this product.
(
4,178 out of
5,325)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
4
on February 6, 2025
Posted by: Nel2
from Florence, AZ
[This review was collected as part of a promotion.] So far it's been great! I'm in a small Casita, so kitchen and living room are in one area. I was worried it would be too loud, but, it's very quiet. The only issue I have is that for some reason it won't balance, but nothing too major. It's a good refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on February 7, 2025
Posted by: Rene
[This review was collected as part of a promotion.] The refrigerator looks great ,but unhappy with the ice maker, so slow, it has big ice containers but barley makes enough ice to cover bottom of bin. The water and ice lever is so slippery hard to hold glass on it.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my new Fridge
on February 7, 2025
Posted by: bcru742
[This review was collected as part of a promotion.] I prefer a side by side over one with the drawer freezer. Whirlpool is always my first choice
Written by a customer while visiting whirlpool.com
Customer Rating
3
Re-engineer water/ice dispenser
on February 10, 2025
Posted by: MLS0522
[This review was collected as part of a promotion.] I like everything about this refrigerator except for the water/ice dispenser. If I get ice for my drink I have to use a short glass or it will incidentally hit the water dispenser and shoot water all over the place.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice Maker a waste
on February 10, 2025
Posted by: HT15237
from Pittsburgh Pa
[This review was collected as part of a promotion.] I bought this because it was taking almost 5 months for original order WITHOUT ice maker out of desperation. Don't get me wrong it works fine but lacks freezer door and refrigerator space as the one without the ice maker which has more room. . To be honest I don't know how a family can put anything in the freezer. shelves are just too short. Can't even put a small Stoffers entre on the door
Other than that it keeps food refrigerated and frozen. Whirlpool is the best and only brand I'd ever buy.
Other than that it keeps food refrigerated and frozen. Whirlpool is the best and only brand I'd ever buy.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Sucks
on February 11, 2025
Posted by: Hate it
[This review was collected as part of a promotion.] This is the worst refrigerator I have ever seen. It is extremely noisy and the compressor runs constantly. It is so loud it keeps me awake at night. This refrigerator was part of the incentive package when I moved into my new house. I have filed a warranty claim with the builder to get rid of it. I absolutely hate it. It doesn't even deserve the one star I had to give it.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 12, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 673977.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 673977.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice fridge
on February 11, 2025
Posted by: Fridge
[This review was collected as part of a promotion.] Like the size and the shelf arrangement do wish it had a cold cut drawer
Written by a customer while visiting whirlpool.com
Customer Rating
3
on February 12, 2025
Posted by: TomW
[This review was collected as part of a promotion.] The refrigerator and freezer portion work fine. The ice maker and water dispenser is not satisfactory. I have flushed water lines (more than the 3 gallons recommended) and have dumped 4 days of ice and still the water tastes worse than directly from the tap. I have also replace the filter that came with the unit and that has not helped. Please advise.
Written by a customer while visiting whirlpool.com