Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,186 Reviews)
Rating breakdown 6,186 reviews
5 Stars
2,967
4 Stars
1,716
3 Stars
961
2 Stars
246
1 Star
296
79%of customers recommend this product.
(
3,968 out of
5,020)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
3
on February 12, 2025
Posted by: TomW
[This review was collected as part of a promotion.] The refrigerator and freezer portion work fine. The ice maker and water dispenser is not satisfactory. I have flushed water lines (more than the 3 gallons recommended) and have dumped 4 days of ice and still the water tastes worse than directly from the tap. I have also replace the filter that came with the unit and that has not helped. Please advise.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Horrible ice maker
on February 12, 2025
Posted by: Mailady
from Royse city, TX
[This review was collected as part of a promotion.] The new ice maker in this refrigerator is horrible. It turns off by itself and not when it supposed to. I think the vibration from the icemaker seems to put the on/off switch in the middle position, causing it to not work. When it does make ice it sometimes makes hollow ice and the ice is always melted together. I think the water splashes from the open refill spout causing the ice to form large clumps. Rarely can I reach in and just grab a few cubes
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 14, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #675349.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #675349.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good built quality fridge
on February 12, 2025
Posted by: Frankie
[This review was collected as part of a promotion.] Build quality is good though some plastic part inside the fridge may seem a bit fragile. Capacity of fridge is good and design features are also on point.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Interior design should more space
on February 12, 2025
Posted by: Mosey
[This review was collected as part of a promotion.] Over all this is a quality appliance. Design of freezer is not good. Very small and will not hold pizzas. Bottom drawer is horrible and no space. Ice cube dispenser produces just a small amount of ice. The refrigerator section is difficult to organize and selves are not user friendly.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 12, 2025
Posted by: Joe23
from Converse Tx
[This review was collected as part of a promotion.] We bought it about three weeks ago but I noticed the ice maker takes time to make ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Really like how this is set up
on February 12, 2025
Posted by: None
[This review was collected as part of a promotion.] I bought this over a month ago and I’m so happy with it
Written by a customer while visiting whirlpool.com
Customer Rating
4
Perfectly needed
on February 12, 2025
Posted by: Big Al
[This review was collected as part of a promotion.] I bought this frig a couple weeks ago and it is great! Ice maker dump is a little loud other than that it is perfect for my needs.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 12, 2025
Posted by: cTaP
from Washington state
[This review was collected as part of a promotion.] Nice fridge; roomy and functional. Stainless fingerprints are hard to clean off.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com