Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,103 Reviews)
Rating breakdown 6,103 reviews
5 Stars
2,943
4 Stars
1,688
3 Stars
943
2 Stars
241
1 Star
288
79%of customers recommend this product.
(
3,943 out of
4,979)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
4
Nice size
on November 19, 2021
Posted by: AmiC
from Indiana
[This review was collected as part of a promotion.] I am happy that I purchased the refrigerator and that it has deep shelves. Great space for our needs. My only issue is that large glasses don't fill as easy as shorter ones from ice dispenser and it's pretty easy to bump water when getting ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Bottom of refrigerator
on December 10, 2021
Posted by: eliz
from MA
[This review was collected as part of a promotion.] Disappointed in bottom feet exposed metal & wiring looks terrible also fingerprints every time surface is touched and the noise level is high
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Missing parts
on December 26, 2021
Posted by: Barry
[This review was collected as part of a promotion.] We are missing the two plastic pieces on the bottom of our refrigerator hinges we went to several appliance Merchant and saw that they all had an end As shown by you on our model. Please send them to us, thank you for your anticipated cooperation
Written by a customer while visiting whirlpool.com
Customer Rating
3
Whirlpool Side by Side Refrigerator
on December 29, 2021
Posted by: KB75
from Indiana
[This review was collected as part of a promotion.] Overall I like the looks of the refrigerator, but there are a few downfalls. First off, the icemaker has only dropped two rounds of ice (20 cubes) per day from the start. Also, the placement of the water and ice dispensers are off. My old model had side by side water and ice. The new model has the water in front of the ice. Everytime I try to get just ice the water turns on and either goes into my cup or runs down the front of the refrigerator leaving streaks. The streaks/fingerprints are always appearing and hard to get rid of. Also the light is useless because it only shines where the ice is not the water. Sorry, but I prefer the old model better!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
love except
on January 13, 2022
Posted by: granny76
from santafe NM
[This review was collected as part of a promotion.] We love our new refrigerator but disappointed that it doesn't have a meat tray! First refrigerator ever not to have one come with it!! and the fellow who installed it said he'd be back in a month to check on it. Hasn't shown up yet.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fridge review 2022
on January 31, 2022
Posted by: PLSL
from Riverview
[This review was collected as part of a promotion.] Ice machine is awkward to use and the room it takes. The food storage is adequate. The front surface resists finger prints and that a huge for my wife.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not happy streaks all over refrigerator
on February 9, 2022
Posted by: Dotted
from Knightdale nc
[This review was collected as part of a promotion.] I brought this a month ago delivered January 26th.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Broken after 1.5 months
on March 3, 2022
Posted by: Erin dw
from Uniontown Pa
[This review was collected as part of a promotion.] Stopped keeping everything cold and freezer is all iced up. Had to wait a week to get it looked at. He ordered a part and was suppose to come today but didn’t. Annoying for a brand new refrigerator
No, I would not recommend this to a friend.
Response from whirlpool.comBy Marie Q, Social Care Team, March 4, 2022
Hey Erin dw,
We value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
We value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com