Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,621 Reviews)
Rating breakdown 6,621 reviews
5 Stars
3,141
4 Stars
1,837
3 Stars
1,034
2 Stars
279
1 Star
330
79%of customers recommend this product.
(
4,130 out of
5,257)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
4
Ice maker and water dispenser are perfect
on January 21, 2025
Posted by: Mel66
[This review was collected as part of a promotion.] It would be 5 star but I’m still getting used to the side by side since my old unit was a freezer bottom unit
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great
on January 21, 2025
Posted by: Skeet1982
from Georgia
[This review was collected as part of a promotion.] Overall very satisfied. The appliance is a little loud, but not annoying.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not happy with it have been trying to get service.
on January 21, 2025
Posted by: Barb
[This review was collected as part of a promotion.] The fridge stays at 32 when trying to adjust to next setting it gets too warm trying to get to talk to service is a joke
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 24, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 660490.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
BAD ICE MAKER
on January 21, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought this Refrigerator a Month ago. Called for Service Repair on Ice Maker and received the most upsetting News. My Ice Maker had not filled up since it was purchased. I was informed on 01/17/25 that my Ice Maker will take 3 to 4 days to fill up. I think that is so dang CRAZY. I had problems with my last Refrigerator not producing ice in the Summer so i guess this is what I'm gonna go through again.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 24, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 660599.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on January 21, 2025
Posted by: gblpgaj
[This review was collected as part of a promotion.] Disappointed in available storage space in refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice appearance overall
on January 22, 2025
Posted by: Daylon915
[This review was collected as part of a promotion.] I purchase this refrigerator a week ago. Very attractive features similar to the previous refrigerator we had. The two things I have noticed is the compressor is noisy while in operation, and the cubed ice maker is slow to fill up the ice storage bin. I wish I could have seen a chart comparison on the sound levels before I purchased it.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Room to Spare
on January 23, 2025
Posted by: Wayne
[This review was collected as part of a promotion.] I purchased the refrigerator less then a month ago. Space and shelves are good for a standard family.
If you need more controls I recommend a more expensive model.
If you need more controls I recommend a more expensive model.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good value
on January 24, 2025
Posted by: Baker
[This review was collected as part of a promotion.] The unit has even cooling and I love the ease of use and water and ice dispenser.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com