Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,186 Reviews)
Rating breakdown 6,186 reviews
5 Stars
2,967
4 Stars
1,716
3 Stars
961
2 Stars
246
1 Star
296
79%of customers recommend this product.
(
3,968 out of
5,020)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
1
BAD ICE MAKER
on January 21, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought this Refrigerator a Month ago. Called for Service Repair on Ice Maker and received the most upsetting News. My Ice Maker had not filled up since it was purchased. I was informed on 01/17/25 that my Ice Maker will take 3 to 4 days to fill up. I think that is so dang CRAZY. I had problems with my last Refrigerator not producing ice in the Summer so i guess this is what I'm gonna go through again.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 24, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 660599.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on January 21, 2025
Posted by: gblpgaj
[This review was collected as part of a promotion.] Disappointed in available storage space in refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice appearance overall
on January 22, 2025
Posted by: Daylon915
[This review was collected as part of a promotion.] I purchase this refrigerator a week ago. Very attractive features similar to the previous refrigerator we had. The two things I have noticed is the compressor is noisy while in operation, and the cubed ice maker is slow to fill up the ice storage bin. I wish I could have seen a chart comparison on the sound levels before I purchased it.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Room to Spare
on January 23, 2025
Posted by: Wayne
[This review was collected as part of a promotion.] I purchased the refrigerator less then a month ago. Space and shelves are good for a standard family.
If you need more controls I recommend a more expensive model.
If you need more controls I recommend a more expensive model.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good value
on January 24, 2025
Posted by: Baker
[This review was collected as part of a promotion.] The unit has even cooling and I love the ease of use and water and ice dispenser.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Ice maker is trash
on January 24, 2025
Posted by: Linda
[This review was collected as part of a promotion.] Horrible, 😩 super disappointed. Am bout to have one year with it and the ice doesn’t work, had to call multiple times and the issue.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 29, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 663312.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
It is Ok
on January 24, 2025
Posted by: Avid
[This review was collected as part of a promotion.] It seems to be working just fine. The freezer is smaller than I thought, and the ice maker is slow. The water dispenser rejects large glasses, spills everywhere.
As far as it goes, it is probably as good as any. This is the second Whirlpool we have bought in the last two years. I really like the big one, the new is ok for a back up second placer. On these reviews they always ask at the end if they can contact you, but they never do. Do they really want to know/???
As far as it goes, it is probably as good as any. This is the second Whirlpool we have bought in the last two years. I really like the big one, the new is ok for a back up second placer. On these reviews they always ask at the end if they can contact you, but they never do. Do they really want to know/???
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love It
on January 25, 2025
Posted by: Ashleybh86
[This review was collected as part of a promotion.] We have only had this fridge for a few months but we absolutely love it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com