Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,189 Reviews)
Rating breakdown 6,189 reviews
5 Stars
2,969
4 Stars
1,716
3 Stars
961
2 Stars
247
1 Star
296
79%of customers recommend this product.
(
3,968 out of
5,020)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
on December 16, 2024
Posted by: Easy
[This review was collected as part of a promotion.] Easy & manageable. Better if there is space for eggs and bigger crisper
Written by a customer while visiting whirlpool.com
Customer Rating
3
on December 17, 2024
Posted by: Cindy
[This review was collected as part of a promotion.] It took 34 hours for my new refrigerator to dump the first batch of ice. The handbook says it could take up to 24 hours. It would have saved me a trip back to the store to try to get a repair set up.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Doors
on December 17, 2024
Posted by: Joe B
[This review was collected as part of a promotion.] I like the refrigerator but I don’t like the doors going up and down when opening. I also don’t think the tops of the doors should be higher than the top of the refrigerator. Other than that I like the item. Over a long period of time I think the doors will get sprung and mess up.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointed
on December 18, 2024
Posted by: Leaky
from Waconia MN
[This review was collected as part of a promotion.] Our water line has been leaking from the day we got our new refrigerator. A whirlpool tech came to fix it and it's still leaking. Would appreciate a refrigerator that doesn't leak and ruin our new flooring.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 20, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 643466.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Frig
on December 18, 2024
Posted by: Mike H.
[This review was collected as part of a promotion.] Overall great replacement for my last unit. This Whirlpool is an upgrade for me and I like the ice maker/dispenser, easy access to water filter and the size of the door storage. The only negative is that there is no upper drawer under one of the shelves to hold my package cheeses etc.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice/Water dispenser needs to be improved
on December 18, 2024
Posted by: LisaMV
[This review was collected as part of a promotion.] I don't like the stacked ice/water dispenser - I keep accidentally hitting the water dispenser when I'm getting ice. I don't like that the refrigerator didn't come with a drip tray for the dispenser area.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
The crushed ice is wonderful
on December 19, 2024
Posted by: Amaybe
from TN
[This review was collected as part of a promotion.] I am pleased with this refrigerator. Lots of space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice and water lever issues
on December 19, 2024
Posted by: JimF
[This review was collected as part of a promotion.] Overall, fridge is fine. However, ice maker and water controls in door, are poorly designed. Frequent
accidents of hitting water lever while trying yo push ice lever. Have to be very careful to avoid water spillage.
accidents of hitting water lever while trying yo push ice lever. Have to be very careful to avoid water spillage.
Written by a customer while visiting whirlpool.com