Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,747 Reviews)
Rating breakdown 6,747 reviews
5 Stars
3,190
4 Stars
1,876
3 Stars
1,050
2 Stars
291
1 Star
340
78%of customers recommend this product.
(
4,181 out of
5,329)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
2
Very disappointing!
on November 14, 2024
Posted by: Dr Don
[This review was collected as part of a promotion.] I’m very disappointed in my purchase of this refrigerator! I am considering going back to the seller and demand some adjustments.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 15, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #624249.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #624249.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works great
on November 14, 2024
Posted by: Mawmaw
[This review was collected as part of a promotion.] We bought this 2 weeks ago and we are both very happy
Written by a customer while visiting whirlpool.com
Customer Rating
1
dont get
on November 14, 2024
Posted by: J & J
from Denver Co
[This review was collected as part of a promotion.] Doors are very uneven, it is noisy, door swings open & bangs, We ordered another one & the doors uneven again so we had accept the orig one. Drives me crazy looking at it!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 15, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 624298.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 624298.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Very loud fan noise would not recommend refrigerat
on November 14, 2024
Posted by: Noisy
[This review was collected as part of a promotion.] I'm very disappointed with this refrigerator. the fan noise is overwhelming. it's very very loud and the refrigerator runs 90% of the time. This type of noise is not suitable for a home. Would not recommend the refrigerator to anyone. Also the switch for the ice maker is in An Inconvenient place. You have to remove the ice tray to switch it on and off. the tray is very heavy it shouldn't be like this. Additionally the refrigerator door flies open and hits the side when you open it because Whirlpool removed a design feature on the door that helped it open slowly and increments. Also there is no footing to secure the refrigerator so it rolls when open. To alleviate this you need to stick something under the refrigerator. I verified all this information with a Whirlpool technician because I am so disappointed with the product.
Written by a customer while visiting whirlpool.com
Customer Rating
3
OK - hope it lasts
on November 15, 2024
Posted by: ronl
[This review was collected as part of a promotion.] so far so good, but shelf placement options are too limited and temperature setting s are difficult
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on November 16, 2024
Posted by: Yolitis
from Saint Cloud FL
[This review was collected as part of a promotion.] Really good , I love whirlpool because the quality is amazing
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful update.
on November 16, 2024
Posted by: bjc207
from Missouri
[This review was collected as part of a promotion.] I replaced my old whirlpool with a new one, and it is larger while still fitting in the same space. Works perfectly and looks great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on November 16, 2024
Posted by: Nothing
[This review was collected as part of a promotion.] I started using my fridge a very short time ago. Ice maker not working.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 18, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 625128.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com