Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,191 Reviews)
Rating breakdown 6,191 reviews
5 Stars
2,969
4 Stars
1,717
3 Stars
962
2 Stars
247
1 Star
296
79%of customers recommend this product.
(
3,969 out of
5,022)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
36 inch whirlpool refrigerator
on November 10, 2024
Posted by: Bob2
from Pittsburgh PA
[This review was collected as part of a promotion.] Bought refrigerator about 3 weeks ago. Works great. Plenty big enough for my needs.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love so far
on November 11, 2024
Posted by: Hoping
[This review was collected as part of a promotion.] This is the 3rd refrigerator we have had to buy since 2020.
Our repairman recommended Whirlpool. We have only had the refrigerator a week but so far we are very happy with it.
Our repairman recommended Whirlpool. We have only had the refrigerator a week but so far we are very happy with it.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed
on November 11, 2024
Posted by: MikeH
[This review was collected as part of a promotion.] I’ve had the refrigerator 3 weeks. It’s almost impossible to regulate the temp. The “ideal” temperature setting works ok for the freezer but the refrigerator part gets well below freezing and has ruined fruit and vegetables. The next setting is relatively ok for the fridge but not cold enough for the freezer. The setting for “coldest “ for the freezer does nothing. So far I have grown to hate it
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 12, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 622333
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 622333
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Same design. Same great fridge at a great price.
on November 11, 2024
Posted by: pinky63
[This review was collected as part of a promotion.] This refrigerator is perfect for the needs of our small family. The only thing that is missing from the old design of the same model is the drawer for lunch meat and cheeses, which tucks up under the second shelf.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Fridge is just OK
on November 11, 2024
Posted by: Rick
[This review was collected as part of a promotion.] This fridge is just OK. The light on the fridge side is in the back upper right corner and is too bright, so it blinds you. I had to put a piece of removable painters tape over it so it wouldn't be so bright. My previous side by side fridge had the light in the front facing away from you, so it was no bother. Even though it's a side by side, the doors should have some sort of spring or pneumatic closer to make sure the doors close. The on/of switch on the icemaker can't be reached without pulling out the full ice drawer and bending to look under it, and the arm to stop making more ice is too hard to reach & move up by hand which is not great for singles who don't use alot of ice. When running, the compressor is louder than my old fridge and the hum can be heard throughout the whole house.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good features.
on November 11, 2024
Posted by: Sunny
from San Diego, CA
[This review was collected as part of a promotion.] We really like this new fridge, except for the fact that the door of the fridge side does not swing closed, but swings wide when you go to close it. You think it is going to finish going closed, then turn around to find it standing wide open. We don't have the correct tool to figure out how to fix this. Also, I prefer glass freezer shelves to the wire ones on the freezer side. The upside is that this fridge is rated the LEAST repaired of all the refrigerators on the market right now.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Thank you Whirlpool
on November 11, 2024
Posted by: Maria
from Florida
[This review was collected as part of a promotion.] It’s a nice refrigerator but a bit small. The water dispenser is very close to the ice dispenser, and sometimes both come out at the same time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Water vs Ice
on November 13, 2024
Posted by: VRenee
from Stockbridge Georgia
[This review was collected as part of a promotion.] The refrigerator is nice and stylish however I dislike the face that when I try to just get ice the water dispenser is also pushed and water is everywhere. I T would have been nice if the water and ice dispensers were side by side.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com