Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,191 Reviews)
Rating breakdown 6,191 reviews
5 Stars
2,969
4 Stars
1,717
3 Stars
962
2 Stars
247
1 Star
296
79%of customers recommend this product.
(
3,969 out of
5,022)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
1
LOUD! RUN RUN RUN RUN AWAY
on November 6, 2024
Posted by: RoskoPI
[This review was collected as part of a promotion.] I've had this for a week and want to smash my head through a wall because it is so LOUD.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 7, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6424SSS8G . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6426SSS8y or Instagram http://spr.ly/6428SSS8K. When responding please include your contact information and reference Case # 619843.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6424SSS8G . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6426SSS8y or Instagram http://spr.ly/6428SSS8K. When responding please include your contact information and reference Case # 619843.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Happy
on November 6, 2024
Posted by: Stew
[This review was collected as part of a promotion.] I bought this a week ago 10-30-2024 , so far so good
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Features
on November 7, 2024
Posted by: Jrerode
[This review was collected as part of a promotion.] I bought this a month ago, happy so far. Still getting used to the side by side shelf arrangement. Smaller space than old frig.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Only fair at best
on November 7, 2024
Posted by: John
[This review was collected as part of a promotion.] The fridge is not bad but the major design flaw causes me to severely lower my rating. The water/ice dispenser area is pathetic. The water dispenser hangs over the little well that catches any drips so all drips of water go onto the floor. Who designed this and how was it able to pass any design inspection? Also, wheels on the drawers would cause them to work more smoothly.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 8, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #620437.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #620437.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
great and amazing and it works and lots of room.
on November 7, 2024
Posted by: happy
from texas
[This review was collected as part of a promotion.] Amazing and wondeful and great brand and perfect yea.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on November 8, 2024
Posted by: Crazygirl
[This review was collected as part of a promotion.] This is a good refrigerator, but it runs too loudly.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Refrigerator
on November 8, 2024
Posted by: Barbra’s
[This review was collected as part of a promotion.] Ice maker not working as it should been 5 days and the tray is not full water pressure is fine and filter flows well . Also frig is quite loud
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 11, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 620836
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Low end .
on November 8, 2024
Posted by: Dave
[This review was collected as part of a promotion.] Was supplied by my builder, I do not like it at all. Seems to be missing a shelf. Ice maker extremely slow. Other than that it works.
Written by a customer while visiting whirlpool.com