Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1 out of 5
4.1
(6,191 Reviews)
Open Ratings Snapshot
Rating breakdown 6,191 reviews
5 Stars
2,969
4 Stars
1,717
3 Stars
962
2 Stars
247
1 Star
296
79%of customers recommend this product. 
(
3,969 out of 5,022
)
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Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5 out of 5
5
Love it!
on October 31, 2024
Posted by: Nan21
from San Antonio, Tx
[This review was collected as part of a promotion.] First time owning a whirlpool refrigerator. It's the perfect size and I love the separate water and ice dispenser.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Great refrigerator
on November 1, 2024
Posted by: Manny
from Palmdale, CA.
[This review was collected as part of a promotion.] I bought a refrigerator two months ago and I'm happy with it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Hums loudly
on November 2, 2024
Posted by: Mhconras
[This review was collected as part of a promotion.] Bought almost three months ago. Cools great but has an extremely loud hum most of the time and so I’ve schedule a repair already.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Works but Loud Operation
on November 2, 2024
Posted by: Rufus1918
[This review was collected as part of a promotion.] Our GE frig lasted 22 years and within that time we replaced the ice maker twice, but other than that, it performed as expected until the compressor died.

Unfortunately, the same GE frig was not available, therefore, we opted to purchase the Whirlpool
(1030901 24.6 cu. ft. side by side) due to the similar configuration/doors and the price point.
We have been using the Whirlpool for 3 weeks and thus far it keep everything cool in the frig and frozen in the freezer using the recommended settings. Regretfully, the compressor/operation noise is about twice that of the GE which we find extremely annoying.
The ice maker works fine and dispenses standard cubes without hesitation; however, when attempting to get crushed ice the unit is laboring extremely to crush the ice and makes horrible noises.
Also, occasionally it throws the storage container into such a bind due to the torque it locks up the ice auger and requires difficult removal of the ice storage container. This is another thing we find extremely annoying!
It is my opinion if the ice maker lasts six months I will be impressed and time can only tell the overall performance and longevity of the unit.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
New build
on November 2, 2024
Posted by: Dewy
[This review was collected as part of a promotion.] Came with the new build. Ice maker was broke. Had to call service immediately. Now it takes forever and doesn't make enough.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great product!
on November 2, 2024
Posted by: TbWV
from WV
[This review was collected as part of a promotion.] I bought this a week ago. Perfect size for just me.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
Noisy,noisy,noisy!
on November 3, 2024
Posted by: diss
[This review was collected as part of a promotion.] noisy,noisy,noisy Runs constantly on setting three with mind numbing high pitch humming which increases to a cresendo in the evening and causing undue stress on myself and wife.We have to retreat from our livingroom to the back bedroom and close the door to escape the nauseous humming.I,m calling Whirlpool tomorrow 11/4/24 for warranty work as I've only only had the darn thing for 8 days.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool TeamConsumer CareNovember 6, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 618046.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Good for the price
on November 4, 2024
Posted by: Phil
from Acworth, Georgia
[This review was collected as part of a promotion.] I bought this a month ago and I'm satisfied with it. I got what I paid for on the low end of refrigerators. It is 10 times nosier than the one I replaced. The compressor echoes in my house really bad. There are no more quiet nights.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
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