Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,625 Reviews)
Rating breakdown 6,625 reviews
5 Stars
3,144
4 Stars
1,838
3 Stars
1,034
2 Stars
279
1 Star
330
79%of customers recommend this product.
(
4,131 out of
5,259)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
1
Very poor ice making design
on September 24, 2024
Posted by: Oma2024
from Fort Myers, FL
[This review was collected as part of a promotion.] I had no choice in buying this refrigerator it was supplied by a cheap builder. By the time I had moved in the ice maker had frozen up due to its cheap engineering design and I had to turn it off and leave it off for a week or more to defrost and go by bagged ice. Then one of the builder's hit a sewer line so we were not allowed to use the water so more buying water and ice so now I'm used to it and will probably just continue doing this instead of using the refrigerator because of the way it's made, it will most definitely freeze up again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 24, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6421oW3YZ or Direct Message on Instagram http://spr.ly/6423oW3Yb, so we can look into this matter further for you. When responding please include your contact information and reference Case # #598489
We’re looking forward to hearing from you.
Jacob W.
We’re looking forward to hearing from you.
Jacob W.
Written by a customer while visiting whirlpool.com
Customer Rating
3
I have the cooling set at its warmest and it still
on September 24, 2024
Posted by: Sad1014
[This review was collected as part of a promotion.] The motors are loud. I am not happy with the disturbing sound of the refrigerator. Plus there is not an egg shelf.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Design
on September 24, 2024
Posted by: Tommygunn
from Josephine,TX
[This review was collected as part of a promotion.] I would had rated it 5 start in the regular fridge section was a little colder on max sitting.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works great
on September 24, 2024
Posted by: Amy Bee
[This review was collected as part of a promotion.] Very happy with my whirlpool refrigerator is roomy and keeps my food fresh
Written by a customer while visiting whirlpool.com
Customer Rating
2
NOT happy
on September 24, 2024
Posted by: Khess
[This review was collected as part of a promotion.] After purchasing and installation the doors were uneven & rubbing. When running it has a loud growling noise.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 25, 2024
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6428osZu2 and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6420osZu4 or Instagram http://spr.ly/6421osZuf. When responding please include your contact information and reference Case # 598742.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
1
Displeased
on September 24, 2024
Posted by: Ana35
from Beverly Hills Florida
[This review was collected as part of a promotion.] Only 3 weeks in and this refrigerator is not cooling correctly. Temps registering 47 and on shelf items 50 and that's on the high cooling levels. I have made sure the vents in freezer are not blocked and has made no difference. Unfortunately the temp control is not digital and only provides 3 settings.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 25, 2024
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6424oskpY and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6425oskpl or Instagram http://spr.ly/6426oskpm. When responding please include your contact information and reference Case # 598817
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
5
Switched to Whirlpool from Frigidaire very happy
on September 25, 2024
Posted by: IRISH Whisky
[This review was collected as part of a promotion.] This product is so much better than my Frigidaire double sided refrigerator . The door are better sealed and close without worry. The interer controls for the freezer being inside the cold side is a great idea, viewing, and adjusting is really easy. Changing brands to using Whirlpool has been a great experience.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge!
on September 25, 2024
Posted by: Vlucio83
from Houston, Tx
[This review was collected as part of a promotion.] Great fridge! Lots of space. It’s a little louder than my previous one but it’s not terrible. The only thing I wish it had was a separate lock for the water and ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com