Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,195 Reviews)
Rating breakdown 6,195 reviews
5 Stars
2,971
4 Stars
1,717
3 Stars
963
2 Stars
247
1 Star
297
79%of customers recommend this product.
(
3,970 out of
5,024)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
2
Plastic is cheap 🙁
on September 26, 2024
Posted by: Quinn
from Seattle Washington
[This review was collected as part of a promotion.] I bought the fridge and The light on the top side of the fridge broke off immediately. The plastic bins are cheap and One of the Benz has snapped in three different places. And the water dispenser is not designed well and it spills all over my floor constantly
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 27, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 599836.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 27, 2024
Posted by: Dorothy
from TX
We bought this refrigerator in July and the biggest complaint that I have is the location of the switch to turn off the ice maker if we're going out of town. The switch is located on the bottom of the ice maker and supposedly can be accessed by lifting and opening the ice maker door. There's no way my hand can reach under there to access the switch. Have to lift out the ice storage bin which is very heavy if filled with ice. Then access the switch on the bottom of the ice maker. Very poor location for the switch.
I would like to have the fourth shelf in the refrigerator also instead of just the three that come with the refrigerator.
I would like to have the fourth shelf in the refrigerator also instead of just the three that come with the refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Features need to be made different.
on September 27, 2024
Posted by: PatM
[This review was collected as part of a promotion.] The door swings back too far when opened and I do not like how the water and ice is made.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Efficient
on September 27, 2024
Posted by: Cam A
[This review was collected as part of a promotion.] Efficient refrigerator, oven and microwave! Thanks for making a good product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 27, 2024
Posted by: dj Ant Flahn
from Urbandale IA
[This review was collected as part of a promotion.] this is my first whirlpool Refrigerator so far am Loving it .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Loud, sounds like a washing machine running
on September 27, 2024
Posted by: Yancy Refrigerator
from Amarillo Texas
[This review was collected as part of a promotion.] It is loud, sounds like a washing machine running all the time. The doors do not drift close to seal they stay open or stop closing before it seals when shutting when you are closing it. The door when midway will slide open all the way and when shutting he door it stops midway or right before it seals. Quality is not as good as the previous Whirlpool refrigerator I had prior. If I had the opportunity, I would purchase a different one, this one is not a 5-star refrigerator.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on September 27, 2024
Posted by: angel4609
[This review was collected as part of a promotion.] I love, love, love my refrigerator. The large space on the inside is so awesome. The water and ice dispenser is easily accessible. You could put large items under the water and ice dispenser with no issues. I read some negative reviews, but it was not enough to deter me from buying this refrigerator. I did not experience the same issues that the people giving the reviews did. I would highly recommend this refrigerator. The cost was also competitive. Thanks Whirlpool, you out done yourself with this refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good features
on September 28, 2024
Posted by: Charlie
[This review was collected as part of a promotion.] This fridge takes clever to cool down to operating temp. Also I
Also it won’t hold temp. I constantly have to adjust the temp to make it hold. Definitely not as good as the 23 yr old whirlpool that we had.i can’t call it junk but it’s not my fathers whirlpool.
Also it won’t hold temp. I constantly have to adjust the temp to make it hold. Definitely not as good as the 23 yr old whirlpool that we had.i can’t call it junk but it’s not my fathers whirlpool.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com