Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,195 Reviews)
Rating breakdown 6,195 reviews
5 Stars
2,971
4 Stars
1,717
3 Stars
963
2 Stars
247
1 Star
297
79%of customers recommend this product.
(
3,970 out of
5,024)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
Works great
on September 24, 2024
Posted by: Amy Bee
[This review was collected as part of a promotion.] Very happy with my whirlpool refrigerator is roomy and keeps my food fresh
Written by a customer while visiting whirlpool.com
Customer Rating
2
NOT happy
on September 24, 2024
Posted by: Khess
[This review was collected as part of a promotion.] After purchasing and installation the doors were uneven & rubbing. When running it has a loud growling noise.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 25, 2024
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6428osZu2 and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6420osZu4 or Instagram http://spr.ly/6421osZuf. When responding please include your contact information and reference Case # 598742.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
1
Displeased
on September 24, 2024
Posted by: Ana35
from Beverly Hills Florida
[This review was collected as part of a promotion.] Only 3 weeks in and this refrigerator is not cooling correctly. Temps registering 47 and on shelf items 50 and that's on the high cooling levels. I have made sure the vents in freezer are not blocked and has made no difference. Unfortunately the temp control is not digital and only provides 3 settings.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 25, 2024
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6424oskpY and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6425oskpl or Instagram http://spr.ly/6426oskpm. When responding please include your contact information and reference Case # 598817
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
5
Switched to Whirlpool from Frigidaire very happy
on September 25, 2024
Posted by: IRISH Whisky
[This review was collected as part of a promotion.] This product is so much better than my Frigidaire double sided refrigerator . The door are better sealed and close without worry. The interer controls for the freezer being inside the cold side is a great idea, viewing, and adjusting is really easy. Changing brands to using Whirlpool has been a great experience.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge!
on September 25, 2024
Posted by: Vlucio83
from Houston, Tx
[This review was collected as part of a promotion.] Great fridge! Lots of space. It’s a little louder than my previous one but it’s not terrible. The only thing I wish it had was a separate lock for the water and ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Piece of crap
on September 25, 2024
Posted by: Raja
[This review was collected as part of a promotion.] The ice maker is not working and I tried to submit a support request but no acknowledgement so far.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 25, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6427osbIR or Direct Message on Instagram http://spr.ly/6429osbIT, so we can look into this matter further for you. When responding please include your contact information and reference Case # 599077.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy features
on September 25, 2024
Posted by: Murf
from Michigan
[This review was collected as part of a promotion.] I enjoy easy access to the water and ice on the door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Simple to operate
on September 26, 2024
Posted by: Dan12
[This review was collected as part of a promotion.] I purchased this a few weeks ago very pleased so far. It seems like a shelf might be missing.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com