Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,199 Reviews)
Rating breakdown 6,199 reviews
5 Stars
2,972
4 Stars
1,719
3 Stars
963
2 Stars
248
1 Star
297
79%of customers recommend this product.
(
3,973 out of
5,027)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
3
Meh
on September 21, 2024
Posted by: BigRed
[This review was collected as part of a promotion.] Couple things: 1.) Unit came missing a shelf. 2.) Leftover protective plastic sticking out from where black control panel meets fridge door. I need to buy an exacto knife to trim it out of crevice. There are other spots where the plastic wrap needs trimmed out as well 3.) There is some insulation foam jutting out of door panels that needs trimmed out too. 4.) fridge/freezer sure does run a lot. Noise is noticeable.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
My first Whirlpool
on September 22, 2024
Posted by: maxdog
from Tampa Florida
[This review was collected as part of a promotion.] Purchased this about 10 months ago the condenser fan failed and i had to have it serviced Glad is under warranty.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not cold enough
on September 22, 2024
Posted by: Brandy
from Mississippi
[This review was collected as part of a promotion.] I bought this on August 31st; it was delivered and set up on September 2nd. I don't have ice because it's not cold enough, and the refrigerator runs at 46 degrees. I am currently waiting for my SECOND technician call to arrive.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 24, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 597499.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
3
on September 22, 2024
Posted by: KT24
[This review was collected as part of a promotion.] The water gadget in the front is a great inconvenience when trying to get the ice and creates a spill most of the time. They finish picks up everything so it's a constant clean. The space within is good.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great
on September 22, 2024
Posted by: Wildfyr63
from Claremore OK
[This review was collected as part of a promotion.] I'm so glad I picked this for my new fridge. It's perfect!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on September 23, 2024
Posted by: JJFC
[This review was collected as part of a promotion.] Excellent fridge and very spacious. .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works well
on September 23, 2024
Posted by: Chief340
[This review was collected as part of a promotion.] Everything seems to work well with the refrigerator. It is a bit noisy when running as others have said. There have been times that I hit the water switch when getting ice. Also as others have said. Overall it seems like a good buy. The big question is, how long will it last?? My first refrigerator ran for 22 years. My second one (also a whirlpool) ran 17 years.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Noisy
on September 23, 2024
Posted by: Cecile
[This review was collected as part of a promotion.] This brand new fridge is very noisy - constant humming
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 24, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6428oWzuC or Direct Message on Instagram http://spr.ly/6429oWzuh, so we can look into this matter further for you. When responding please include your contact information and reference Case # 598066
We’re looking forward to hearing from you.
Jacob W.
We’re looking forward to hearing from you.
Jacob W.
Written by a customer while visiting whirlpool.com