Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,215 Reviews)
Rating breakdown 6,215 reviews
5 Stars
2,976
4 Stars
1,725
3 Stars
966
2 Stars
250
1 Star
298
79%of customers recommend this product.
(
3,979 out of
5,036)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
4
on September 4, 2024
Posted by: Joanne
[This review was collected as part of a promotion.] It's a lot smaller than my previous refrigerator, so that is an adjustment. The water dispenser drips several times after getting water and it drips down the front if the refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Runs Constantly
on September 4, 2024
Posted by: dissatisfied
[This review was collected as part of a promotion.] Worst refrigerator I've ever owned. It runs 90% of the time. Very annoying! Also, there is no deli drawer.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 6, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #588240.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #588240.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Side by side Refrigerator
on September 4, 2024
Posted by: Dino
from Palm Coast, Fl
[This review was collected as part of a promotion.] I purchased the refrigerator last month and am not too happy about it. Its a bit noisy and the fridge door swings back too fast. Not too happy with the amount of shelves given.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on September 5, 2024
Posted by: Sue908
from Defiance, Ohio
[This review was collected as part of a promotion.] I purchased my refrigerator the end of May. I have always had Whirlpool appliances but I am very disappointed with my refrigerator. I am purchasing bagged ice at the grocery store weekly so I can ice. I like all areas of the refrigerator except the poorly functioning ice maker.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Epic failure!
on September 6, 2024
Posted by: Smiley
from Hobbs nm
[This review was collected as part of a promotion.] The worst appliance I have ever purchased. Doesn’t keep things cold enough. Ice maker leaks and drips out and freezes on top of other things. Ice dispenser is set in back of water dispenser and always hit it by accident. Water dispenser leaks also and have to wipe door down constantly. Piece of crap!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 6, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 588931.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Smaller than I expected
on September 6, 2024
Posted by: Bob70
from Texas :(
[This review was collected as part of a promotion.] very noisy compared to my last one. And less shelf options inside. Most shelves are fixed. I hope it lasts 20 years like my kenmore.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
A nice, basic refrigerator for a single person
on September 6, 2024
Posted by: LisaY 2024
from Winston-Salem, NC
[This review was collected as part of a promotion.] The refrigerator is working out well, but the ice maker is slow and only outputs the equivalent of 3 to 4 regular trays of ice per day.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Designed for a small Family, maybe 2-4 people
on September 6, 2024
Posted by: Buck
from Ruskin, FL
[This review was collected as part of a promotion.] This was a builder grade appliance, and standard throughout the different models. We have a four bedroom with 2 adults and 4 children, and this fridge capacity is not big enough for the large family.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com