Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,748 Reviews)
Rating breakdown 6,748 reviews
5 Stars
3,190
4 Stars
1,876
3 Stars
1,051
2 Stars
291
1 Star
340
78%of customers recommend this product.
(
4,181 out of
5,330)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
5
on August 30, 2024
Posted by: Jackse
[This review was collected as part of a promotion.] I built a new home and purchased all new appliances for it. I absolutely love this refrigerator. Not only is it stylish but is very easy to maintain . I also purchased the whirlpool double oven, dishwasher and microwave! All appliances have been great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great buy
on August 30, 2024
Posted by: Rolando
[This review was collected as part of a promotion.] Very happy with thank you my purchase I will buy again
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Faulty ice maker
on August 30, 2024
Posted by: Joy1025
from Ohio
[This review was collected as part of a promotion.] I bought this about 2 weeks ago. The ice maker does not make ice very
Often at all. The water dispenser is right in front of ice dispenser and I am constantly shooting water down the front fridge. Also I have water in a pitcher on top shelf of the fridge and it’s always frozen.
Often at all. The water dispenser is right in front of ice dispenser and I am constantly shooting water down the front fridge. Also I have water in a pitcher on top shelf of the fridge and it’s always frozen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
It has all features I need
on August 31, 2024
Posted by: Features
from Missouri
[This review was collected as part of a promotion.] I love my new fridge. But still learning things about it. Love the fact I can move it out by myself to clean behind it. I'd like maybe 1 more shelf in the freezer. But love it so far
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
So small
on September 1, 2024
Posted by: Ruby
[This review was collected as part of a promotion.] I bought this with out really looking at it. It said almost 25cf..it is not.. it's so small..the freezer I s super small too.. I hate it.. it's not well lit either..
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 5, 2024
We manufacture several different models with various features and accessory designs in trying to provide appliances that not only meet increasing government restrictions on energy usage but will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern may have caused you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don’t buy it
on September 1, 2024
Posted by: RubyJJ
from Grove OK
[This review was collected as part of a promotion.] The freezer never worked properly from the day it was delivered and completely quit 9 days after the delivery date.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 5, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 587102.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4
Messed Up
on September 2, 2024
Posted by: Bema
from Sarasota, Florida
[This review was collected as part of a promotion.] When I purchased my new refrigerator, I thought that I was buying the same model that I previously had. It wasn’t, so I’m missing some of the previous ones’ features that I really liked.
Individual ice cubes larger than previous. They don’t fit the smaller top of my water bottle. So, I have to use crushed ice. Very messy.
No deli bin. Have to use a plastic bin to put these items in.
Metal shelves in freezer instead of glass.
I was ordering from a big box store online, and the app was giving me a hard time. It was a Saturday morning, so I totally take the blame for messing up.
Individual ice cubes larger than previous. They don’t fit the smaller top of my water bottle. So, I have to use crushed ice. Very messy.
No deli bin. Have to use a plastic bin to put these items in.
Metal shelves in freezer instead of glass.
I was ordering from a big box store online, and the app was giving me a hard time. It was a Saturday morning, so I totally take the blame for messing up.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on September 2, 2024
Posted by: aksud1
[This review was collected as part of a promotion.] Overall, I'm happy with this refrigerator. However the ice crusher is too close to the water lever. When using a large cup and tipping it to activate the ice crusher, the outer edge of the glass contacts the water lever causing water to spill on the floor.
Written by a customer while visiting whirlpool.com