Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,215 Reviews)
Rating breakdown 6,215 reviews
5 Stars
2,976
4 Stars
1,725
3 Stars
966
2 Stars
250
1 Star
298
79%of customers recommend this product.
(
3,979 out of
5,036)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
4
Messed Up
on September 2, 2024
Posted by: Bema
from Sarasota, Florida
[This review was collected as part of a promotion.] When I purchased my new refrigerator, I thought that I was buying the same model that I previously had. It wasn’t, so I’m missing some of the previous ones’ features that I really liked.
Individual ice cubes larger than previous. They don’t fit the smaller top of my water bottle. So, I have to use crushed ice. Very messy.
No deli bin. Have to use a plastic bin to put these items in.
Metal shelves in freezer instead of glass.
I was ordering from a big box store online, and the app was giving me a hard time. It was a Saturday morning, so I totally take the blame for messing up.
Individual ice cubes larger than previous. They don’t fit the smaller top of my water bottle. So, I have to use crushed ice. Very messy.
No deli bin. Have to use a plastic bin to put these items in.
Metal shelves in freezer instead of glass.
I was ordering from a big box store online, and the app was giving me a hard time. It was a Saturday morning, so I totally take the blame for messing up.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on September 2, 2024
Posted by: aksud1
[This review was collected as part of a promotion.] Overall, I'm happy with this refrigerator. However the ice crusher is too close to the water lever. When using a large cup and tipping it to activate the ice crusher, the outer edge of the glass contacts the water lever causing water to spill on the floor.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Just OK
on September 2, 2024
Posted by: Running
[This review was collected as part of a promotion.] First it took a long time to receive this refrigerator after ordering it. It did not fit into the space and I had to hire a handyman to make it fit. It runs almost continuously. Otherwise, OK. It replaced a 31 year old Jenn Air which was still running. I kept the old one just in case.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 5, 2024
We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great value
on September 3, 2024
Posted by: CJB899
[This review was collected as part of a promotion.] This refrigerator has exceeded our expectations…highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Rolling wheels need a stop position
on September 3, 2024
Posted by: April
from Ethelsville Alabama
[This review was collected as part of a promotion.] I bought this refrigerator approx 3 weeks ago. I feel it's too soon to rate how I feel about my purchase. It so far I'm happy with it. Although I wish the wheels had a stop on them. Times I pull door open and the whole frig moved forward and we have to constantly push it back into desired position.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great for the price
on September 3, 2024
Posted by: Bean
from Knoxville TN
[This review was collected as part of a promotion.] Glad I purchased this refrigerator. It looks great and I’ve had no problems. Was easy to organize all my groceries in this refrigerator. Has the needed extras but not the excessive that complicates it use. Good brand.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on September 3, 2024
Posted by: Mama5170
[This review was collected as part of a promotion.] I love the big shelves in door
Going from a French door refrigerator been an adjustment but it’s fine
Going from a French door refrigerator been an adjustment but it’s fine
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice setup
on September 4, 2024
Posted by: Bob_1992
[This review was collected as part of a promotion.] Love the brightness on the inside of both fridge and freezer
Written by a customer while visiting whirlpool.com