Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,215 Reviews)
Rating breakdown 6,215 reviews
5 Stars
2,976
4 Stars
1,725
3 Stars
966
2 Stars
250
1 Star
298
79%of customers recommend this product.
(
3,979 out of
5,036)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
Satisfied so far!
on August 28, 2024
Posted by: Lt58
[This review was collected as part of a promotion.] I just purchased my new Whirlpool refrigerator and, so far, I am very satisfied. However, the proof is in the longevity of the product. Given the various ratings that I saw prior to purchasing it, I'm hopeful that I won't experience some of the issues that others have had. Fingers crossed!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on August 28, 2024
Posted by: Rusty
from Rocky Mount VA
[This review was collected as part of a promotion.] I like the features of the refrigerator except it is loud. Makes a crawling sound from freezer compartment.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love my new refrigerator
on August 28, 2024
Posted by: Thest83
[This review was collected as part of a promotion.] I bought this a few weeks ago and I am so much happier with this refrigerator than the last.
Written by a customer while visiting whirlpool.com
Customer Rating
4
My review.
on August 28, 2024
Posted by: Bob1
from Colorado Springs, CO
[This review was collected as part of a promotion.] Our other refrigerator was about 30 yrs. old and ready to quit as it was getting louder by the month. Pick this one for size and features. However, there is a buzzing sound every once in awhile. When it does this buzzing it does it twice and then it stops. It is not every day. Would appreciate you telling me what it could be.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 28, 2024
Posted by: Grey10
[This review was collected as part of a promotion.] I brought this almost a month ago and loving it so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Small but okay
on August 28, 2024
Posted by: Crackle
from Minnesota
[This review was collected as part of a promotion.] Fridge came with a newly built home. Okay for a retired couple, but not for a bigger family household.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 29, 2024
Posted by: Stove
[This review was collected as part of a promotion.] Great fridge! Love the filtered water. I do wish we had the bottom pull out freezer but great overall.
Written by a customer while visiting whirlpool.com
Customer Rating
2
on August 29, 2024
Posted by: Tam50
from Luthersburg Pennsylvania
[This review was collected as part of a promotion.] I bought this less than a month ago, the ice maker hasn't worked since the first day. I'm very disappointed in the brand new refrigerator not working properly already. Service department was here today and they have to order a whole new ice maker unit.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 30, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 585926.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com