Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,749 Reviews)
Rating breakdown 6,749 reviews
5 Stars
3,190
4 Stars
1,877
3 Stars
1,051
2 Stars
291
1 Star
340
78%of customers recommend this product.
(
4,182 out of
5,331)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
1
Do Not Recommend
on August 12, 2024
Posted by: Jenn
from Zebulon, GA
[This review was collected as part of a promotion.] Purchased 1 week ago. Ice maker didn't work from get go. Fridge stopped cooling & freezer stopped freezing
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 13, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 577103.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great feature
on August 12, 2024
Posted by: Radha58
from Saint Cloud, Florida
[This review was collected as part of a promotion.] I bought a Refrigerator on June 26, 2024 and it is working good
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on August 12, 2024
Posted by: Nancy76
from San Diego, CA
[This review was collected as part of a promotion.] I love this refrigerator because it is the perfect size and all items inside both the frig and freezer are easy to reach. The lighting inside is bright but pleasant and makes it easy to see what you need. Wish I would have bought it sooner!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Could be better.
on August 12, 2024
Posted by: Cb01
[This review was collected as part of a promotion.] Don't like open space at back of shelves.
Water dispenser can drip a drop or two after glass pulls away, and no drip tray.
Water dispenser can drip a drop or two after glass pulls away, and no drip tray.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice features.
on August 12, 2024
Posted by: Beans
[This review was collected as part of a promotion.] I bought this about a month ago and really like our new fridge.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 13, 2024
Posted by: AR18
from Texas
[This review was collected as part of a promotion.] so far so good! lots of space in both sides. installation was easy, I have no problems yet.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
This purchase was a mistake.
on August 13, 2024
Posted by: Dee Dee
from Antioch California
[This review was collected as part of a promotion.] I bought this refrigerator 3 months ago, the ice maker was slow and then it stopped working the water was not getting to the part that makes the ice. I had a service person come out he said he needed a hose and putty to fix he didn't tell me when he was coming back. I will never buy this brand again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 13, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 577778.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 577778.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
muito barulhenta
on August 13, 2024
Posted by: reborba1
from HAINES CITY
[This review was collected as part of a promotion.] Uma geladeira deste porte com um barulho ensurdecedor... muito barulhenta... estraga o ambiente onde esta...
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, August 16, 2024
Hola,
Valoramos su tiempo y nos gustaría analizar los problemas que tiene con su refrigerador. Contamos con un práctico Centro de propietarios que puede ayudarlo a solucionar su problema y guiarlo paso a paso a través de una solución. Visite https://producthelp.whirlpool.com/refrigeration y seleccione el estilo de su refrigerador para comenzar. Si necesita asistencia adicional, comuníquese con nosotros directamente a través de Facebook https://www.facebook.com/whirlpoolusa/ o Instagram https://www.instagram.com/whirlpoolusa/. Cuando responda, incluya su información de contacto y haga referencia al caso n.° 577785.
Esperamos tener noticias suyas.
Marie Q
Valoramos su tiempo y nos gustaría analizar los problemas que tiene con su refrigerador. Contamos con un práctico Centro de propietarios que puede ayudarlo a solucionar su problema y guiarlo paso a paso a través de una solución. Visite https://producthelp.whirlpool.com/refrigeration y seleccione el estilo de su refrigerador para comenzar. Si necesita asistencia adicional, comuníquese con nosotros directamente a través de Facebook https://www.facebook.com/whirlpoolusa/ o Instagram https://www.instagram.com/whirlpoolusa/. Cuando responda, incluya su información de contacto y haga referencia al caso n.° 577785.
Esperamos tener noticias suyas.
Marie Q
Written by a customer while visiting whirlpool.com