Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,749 Reviews)
Rating breakdown 6,749 reviews
5 Stars
3,190
4 Stars
1,877
3 Stars
1,051
2 Stars
291
1 Star
340
78%of customers recommend this product.
(
4,182 out of
5,331)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
1
DONT DO IT
on August 9, 2024
Posted by: LuciM
[This review was collected as part of a promotion.] Not happy at all. this is very noisy and loud tech has come out twice and said they are normal sounds. I do not recommend this brand nor refrigerator.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 12, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 576115.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 576115.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Temperature Control
on August 10, 2024
Posted by: Walleye
from Alexandria Virginia
[This review was collected as part of a promotion.] Nice looking refrigerator. The only problem I have with it is I find it hard to control the temperature in the freezer and refrigerator compartments. Either to cold or warm. Especially in the food storage compartment of the refrigerator.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 10, 2024
Posted by: Raman
[This review was collected as part of a promotion.] 5 star product. 5 star service. Easy to access and maintain
Written by a customer while visiting whirlpool.com
Customer Rating
3
Terrible use of space
on August 11, 2024
Posted by: Healthy eating
[This review was collected as part of a promotion.] The drawls in the refrigerator side are not climate and are not easy to find items. Also there are only two drawers, one for vegetables and one for everything else! Not enough space
Written by a customer while visiting whirlpool.com
Customer Rating
5
Helpful
on August 11, 2024
Posted by: Vick
[This review was collected as part of a promotion.] I would like one more shelf in fridge side to give more room to store
Written by a customer while visiting whirlpool.com
Customer Rating
2
Trash
on August 11, 2024
Posted by: Not worth it
from El Paso, Texas
[This review was collected as part of a promotion.] It's needs service and you guys are making hard to make one. I didn't think I would have any issues so early but it might look like it might have issues along the way I regret buying it now.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 12, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #576762.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #576762.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Overall nice fridge!
on August 11, 2024
Posted by: Gardengirl
[This review was collected as part of a promotion.] Lots of room in this fridge. Very nice looking appliance. Wish is were just a a little bit quieter. Also, the doors can be hard to re-open if you’ve very recently closed them ( you have to wait a few seconds). Overall, I do like the refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Needed
on August 11, 2024
Posted by: Faye refrigerator
from Mississippi
[This review was collected as part of a promotion.] I was in need of a refrigerator. This one was the only one to fix in the spot.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com