Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,749 Reviews)
Rating breakdown 6,749 reviews
5 Stars
3,190
4 Stars
1,877
3 Stars
1,051
2 Stars
291
1 Star
340
78%of customers recommend this product.
(
4,182 out of
5,331)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
2
Barely gets to proper temperature and noisy.
on August 8, 2024
Posted by: rich2360
from Blairsville, GA
[This review was collected as part of a promotion.] Would not buy again. This unit is an exchange for the original one I purchased. First one would not cool to proper temps. Almost returned this one but unfortunately decided to keep at last minute. Regretting that decision now. Unit again would not cool enough on ".ideal" setting. Like the first, I set it to coldest setting. It does better than the first but not by much. Noisy vibrations in the freezer section like the first unit also. Wish I had returned it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 8, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 575586.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great refrigerator
on August 8, 2024
Posted by: Wlawre014
[This review was collected as part of a promotion.] I really like our new refrigerator and it has a lot of room. Sometimes the items in the back of the fridge get too cold with some ice crystals. I am just careful about what I put back there. Have to be careful when getting ice from outside dispenser as sometimes it is easy to hit the water as well.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not cool
on August 8, 2024
Posted by: None
[This review was collected as part of a promotion.] I’ve used this fridge trap weeks Ave It’s holding water strains.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 9, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 575855.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator,
on August 9, 2024
Posted by: Trip04
[This review was collected as part of a promotion.] I ordered this refrigerator about two months ago and it’s great , we love the ice maker machine and the storage room is wonderful.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the ice size
on August 9, 2024
Posted by: Day66
[This review was collected as part of a promotion.] We bought two weeks ago and so far we like it. Except it should come with a extra filters would have been nice.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 9, 2024
Posted by: Liz5
[This review was collected as part of a promotion.] Great refrigerator so far......keeps food good and cold
Written by a customer while visiting whirlpool.com
Customer Rating
2
ice maker too slow
on August 9, 2024
Posted by: Edrey
from New Mexico
[This review was collected as part of a promotion.] if I'm being honest ,I bought over a month a go and really disappointed with the ice maker not producing enough ice very slow does not even fill the container in 24hrs so if you are looking for lots of ice this is not for you was tricked by the size of ice container and the water dispenser does not hold enough cold water can only get one glass the rest comes out warm like tap water other than that fridge works great
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 9, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 575967.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 575967.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
poor sealing .
on August 9, 2024
Posted by: DebM
from Elk River MN
[This review was collected as part of a promotion.] Freezer has been frosting up from the day we moved into our brand new home mid-July 2024. ice crystals form along the top of the rubber gasket in the freezer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 12, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 575992.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com