Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,218 Reviews)
Rating breakdown 6,218 reviews
5 Stars
2,978
4 Stars
1,725
3 Stars
966
2 Stars
251
1 Star
298
79%of customers recommend this product.
(
3,979 out of
5,036)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
4
on August 9, 2024
Posted by: Liz5
[This review was collected as part of a promotion.] Great refrigerator so far......keeps food good and cold
Written by a customer while visiting whirlpool.com
Customer Rating
2
ice maker too slow
on August 9, 2024
Posted by: Edrey
from New Mexico
[This review was collected as part of a promotion.] if I'm being honest ,I bought over a month a go and really disappointed with the ice maker not producing enough ice very slow does not even fill the container in 24hrs so if you are looking for lots of ice this is not for you was tricked by the size of ice container and the water dispenser does not hold enough cold water can only get one glass the rest comes out warm like tap water other than that fridge works great
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 9, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 575967.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 575967.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
poor sealing .
on August 9, 2024
Posted by: DebM
from Elk River MN
[This review was collected as part of a promotion.] Freezer has been frosting up from the day we moved into our brand new home mid-July 2024. ice crystals form along the top of the rubber gasket in the freezer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 12, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 575992.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
DONT DO IT
on August 9, 2024
Posted by: LuciM
[This review was collected as part of a promotion.] Not happy at all. this is very noisy and loud tech has come out twice and said they are normal sounds. I do not recommend this brand nor refrigerator.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 12, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 576115.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 576115.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Temperature Control
on August 10, 2024
Posted by: Walleye
from Alexandria Virginia
[This review was collected as part of a promotion.] Nice looking refrigerator. The only problem I have with it is I find it hard to control the temperature in the freezer and refrigerator compartments. Either to cold or warm. Especially in the food storage compartment of the refrigerator.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 10, 2024
Posted by: Raman
[This review was collected as part of a promotion.] 5 star product. 5 star service. Easy to access and maintain
Written by a customer while visiting whirlpool.com
Customer Rating
3
Terrible use of space
on August 11, 2024
Posted by: Healthy eating
[This review was collected as part of a promotion.] The drawls in the refrigerator side are not climate and are not easy to find items. Also there are only two drawers, one for vegetables and one for everything else! Not enough space
Written by a customer while visiting whirlpool.com
Customer Rating
5
Helpful
on August 11, 2024
Posted by: Vick
[This review was collected as part of a promotion.] I would like one more shelf in fridge side to give more room to store
Written by a customer while visiting whirlpool.com