Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,625 Reviews)
Rating breakdown 6,625 reviews
5 Stars
3,144
4 Stars
1,838
3 Stars
1,034
2 Stars
279
1 Star
330
79%of customers recommend this product.
(
4,131 out of
5,259)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
2
I like my older Whirlpool refrigerator!!!!
on August 5, 2024
Posted by: Char
[This review was collected as part of a promotion.] It’s makes too much noise plus I don’t like the small opening for the water/ice on the outside of the refrigerator.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 6, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 574233.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 574233.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
very good features
on August 5, 2024
Posted by: vish
[This review was collected as part of a promotion.] I am happy with this very good freezer and Refrigerator
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice
on August 5, 2024
Posted by: Marina
[This review was collected as part of a promotion.] It’s nice but doesn’t have any drawe for charcuterie
Written by a customer while visiting whirlpool.com
Customer Rating
4
Keeps everything at good temp ice maker the best
on August 5, 2024
Posted by: Helrago
from Florida 33903
[This review was collected as part of a promotion.] Very good fridge great ice maker but I just noticed my top shelf is missing
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
So so
on August 5, 2024
Posted by: mrs mac
from st. Charles, MO
[This review was collected as part of a promotion.] This is first replacement in 24 years. Like we were able to find a white refrigerator that fit well in our old kitchen cabinet slot. Find ice making very noisy when cubes drop. Also appearance of front on the bottom below freezer door is somewhat unsightly as it has a dark gap instead of the nice white grill below refridge side. Looks like something is missing. Finally gap between back of refridge & produce drawer has a large gap into which soda cans can easily fall requiring removing both drawers to get to bottom of refridge to retrieve it.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Happy...Maybe?
on August 5, 2024
Posted by: Snooks
from Palm Coast, FL
[This review was collected as part of a promotion.] I'm a little okay with my new 2-sided Whirlpool refrigerator, but if I could change anything about it, it would be an extra rack in the freezer and an extra bind on the refrigerator side to store smaller items. I had this in my old Kenmore and it was a handy storage item.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on August 5, 2024
Posted by: None
[This review was collected as part of a promotion.] I bought a new refrigerator and did not start using it until the end of April. Since that time the ice maker has maifunctioned two separate times. The first time they ordered new parts and it started working again with no loud noise. Then last week it started making the noise again and again quit working. Now he has ordered more parts and I am again without my ice maker. Really upset with this product and just want a new one that works properly.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 6, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 574364.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 5, 2024
Posted by: Outsider14
[This review was collected as part of a promotion.] Got the fridge when closing on the home, I absolutely love it !
Written by a customer while visiting whirlpool.com