Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,238 Reviews)
Rating breakdown 6,238 reviews
5 Stars
2,986
4 Stars
1,729
3 Stars
969
2 Stars
255
1 Star
299
79%of customers recommend this product.
(
3,985 out of
5,044)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
4
Nice
on August 5, 2024
Posted by: Marina
[This review was collected as part of a promotion.] It’s nice but doesn’t have any drawe for charcuterie
Written by a customer while visiting whirlpool.com
Customer Rating
4
Keeps everything at good temp ice maker the best
on August 5, 2024
Posted by: Helrago
from Florida 33903
[This review was collected as part of a promotion.] Very good fridge great ice maker but I just noticed my top shelf is missing
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
So so
on August 5, 2024
Posted by: mrs mac
from st. Charles, MO
[This review was collected as part of a promotion.] This is first replacement in 24 years. Like we were able to find a white refrigerator that fit well in our old kitchen cabinet slot. Find ice making very noisy when cubes drop. Also appearance of front on the bottom below freezer door is somewhat unsightly as it has a dark gap instead of the nice white grill below refridge side. Looks like something is missing. Finally gap between back of refridge & produce drawer has a large gap into which soda cans can easily fall requiring removing both drawers to get to bottom of refridge to retrieve it.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Happy...Maybe?
on August 5, 2024
Posted by: Snooks
from Palm Coast, FL
[This review was collected as part of a promotion.] I'm a little okay with my new 2-sided Whirlpool refrigerator, but if I could change anything about it, it would be an extra rack in the freezer and an extra bind on the refrigerator side to store smaller items. I had this in my old Kenmore and it was a handy storage item.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on August 5, 2024
Posted by: None
[This review was collected as part of a promotion.] I bought a new refrigerator and did not start using it until the end of April. Since that time the ice maker has maifunctioned two separate times. The first time they ordered new parts and it started working again with no loud noise. Then last week it started making the noise again and again quit working. Now he has ordered more parts and I am again without my ice maker. Really upset with this product and just want a new one that works properly.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 6, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 574364.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 5, 2024
Posted by: Outsider14
[This review was collected as part of a promotion.] Got the fridge when closing on the home, I absolutely love it !
Written by a customer while visiting whirlpool.com
Customer Rating
3
on August 6, 2024
Posted by: None
[This review was collected as part of a promotion.] Everything is not the same quality of previous whirlpool fridge. Ice cubes do not freeze hard, melt as soon as they h it the glass. Fridge wheels Do Not Lock. Safety hazard.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator
on August 6, 2024
Posted by: jss237
from Glendale, AZ
[This review was collected as part of a promotion.] We’re thrilled to have this refrigerator. It has efficient use of space, looks nice, and all of its functions are great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com