Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,238 Reviews)
Rating breakdown 6,238 reviews
5 Stars
2,986
4 Stars
1,729
3 Stars
969
2 Stars
255
1 Star
299
79%of customers recommend this product.
(
3,985 out of
5,044)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
1
Poorly made machine
on August 4, 2024
Posted by: New fridge
[This review was collected as part of a promotion.] The ice maker broke within 2 week. I've heard this is an ongoing issue with this model. Good thing I purchased an extra warranty. I would not buy this again.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 6, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 573888.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 4, 2024
Posted by: Robert
from Sanford, FL
[This review was collected as part of a promotion.] Had this Whirlpool unit for a few months now. Overall very satisfied with the performance. One area that needs to be corrected is the ice make/water dispenser feature. A full size glass will not fit in the opening for ice or water. Sometimes when you want ice and put your normal size glass under the water actuator lever it's easy to accidently push the water paddle, causing a mess on the floor. Also, apparently sometimes an ice cube or two is left in the door above the ice outlet. The ice cubes will melt and leak over the tray. Again causing s mess in the tray and on the floor. I do not recommend buying this Whirlpool model unless you only use small to medium size glasses for ice and water or you're willing to do an occasional water clean up.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 4, 2024
Posted by: P Stricklin
[This review was collected as part of a promotion.] Purchased July 11,2024 . So far, I haven 't had any issues with the refrigerator. It cools efficiently, both refrigerator and freezer.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Extremely Pleased
on August 4, 2024
Posted by: KC57
[This review was collected as part of a promotion.] We love this refrigerator!! Not only does it look amazing, it has more shelf space and storage capacity than any refrigerator we’ve ever owned. Also love the simple controls and the ease of accessing/replacing the water filter. It’s an all around great product!!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features and maximizes your space.
on August 5, 2024
Posted by: Kg123
[This review was collected as part of a promotion.] I brought this almost a year ago, and haven’t had any problems out of it. I would recommend this product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool
on August 5, 2024
Posted by: 24 cube
from jackson new jersey
[This review was collected as part of a promotion.] Love the refrigerator it meets almost all our needs. On the refrigerator side it needs an extra draw.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
I like my older Whirlpool refrigerator!!!!
on August 5, 2024
Posted by: Char
[This review was collected as part of a promotion.] It’s makes too much noise plus I don’t like the small opening for the water/ice on the outside of the refrigerator.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 6, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 574233.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 574233.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
very good features
on August 5, 2024
Posted by: vish
[This review was collected as part of a promotion.] I am happy with this very good freezer and Refrigerator
Written by a customer while visiting whirlpool.com