Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,252 Reviews)
Rating breakdown 6,252 reviews
5 Stars
2,991
4 Stars
1,735
3 Stars
969
2 Stars
257
1 Star
300
79%of customers recommend this product.
(
3,987 out of
5,048)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
3
Somewhat happy
on July 25, 2024
Posted by: Roxygirl
[This review was collected as part of a promotion.] When we bought it I did not realize you could not add extra shelving. There is no where to put deli meats.wish we could purchase extra shelves for the door as well
Written by a customer while visiting whirlpool.com
Customer Rating
4
Freezer compartments
on July 25, 2024
Posted by: Farithunisa
from Houston
[This review was collected as part of a promotion.] I would have been more comfortable ii you have provided slabs in the freezer section, instead of rails.
Also no drip tray in the ice & water Dispenser
Also no drip tray in the ice & water Dispenser
Written by a customer while visiting whirlpool.com
Customer Rating
3
More space for food but with loud noise
on July 26, 2024
Posted by: Cindy
from Los Angeles, CA
[This review was collected as part of a promotion.] I bought this refrigerator in Jun 2024. I love it because it has larger space than my previous Whirlpool refrigerator. Also, without an ice maker, it has more space in the freezer. However, the loud noise of this refrigerator is bothersome. I almost wanted to return it. Eventually, I keep it because I have difficulty finding a replacement. My previous Whirlpool (almost the same model as this one) was very quiet. Not sure why the newer model is so noisy when the motor is on. The motor runs most of the day nonstop. Other than the noise, everything else is good.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good product
on July 26, 2024
Posted by: Jboo
[This review was collected as part of a promotion.] I bought a new house and this fridge world well. The only thing I don't care for is if you have nails it can scratch up easily.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent use of space
on July 26, 2024
Posted by: Td - 2024
[This review was collected as part of a promotion.] Well designed !!!!!!!!!!!!!!!!!!!
Nice functionality
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
WORKS NICELY
on July 26, 2024
Posted by: Flamingo
[This review was collected as part of a promotion.] Lots of room in the door! Deep door space. Freezer has ample room.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Awesome fridge
on July 26, 2024
Posted by: ElTanque
from Plant city, fl
[This review was collected as part of a promotion.] Spacious, cools great, freezes great, ice machine is great. The only thing that could be better is that whenever ur getting ice if I don’t watch your cup or hand it can hit the water button and I get splashed everywhere.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Challanges
on July 26, 2024
Posted by: Robert
[This review was collected as part of a promotion.] I like it shelves need to move up and down better.
the water dispenser always drips and ice come out after you get some.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 30, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 569212.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com