Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,259 Reviews)
Rating breakdown 6,259 reviews
5 Stars
2,994
4 Stars
1,736
3 Stars
972
2 Stars
257
1 Star
300
79%of customers recommend this product.
(
3,988 out of
5,050)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
3
Good basic fridge
on June 20, 2024
Posted by: Mom30
[This review was collected as part of a promotion.] Overall a decent refrigerator. Less than ideal design for the ice and water dispenser. Can get messy sometimes with the water dispenser in front of the ice dispenser. A side-by-side design would have been better
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ok fridge for the price
on June 20, 2024
Posted by: Ray C
from Arizona
[This review was collected as part of a promotion.] I wish they would have put padded feet on the bottom so the fridge would not roll when we open the doors
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very Nice refrigerator
on June 20, 2024
Posted by: Upper basement
from Hiram Ohio
[This review was collected as part of a promotion.] I am very happy with my purchase of a new refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
great features
on June 20, 2024
Posted by: bnowak
from Burbank, IL
[This review was collected as part of a promotion.] Am very happy with my new refrigerator, would recommend to anyone.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great refrigerator, but icemaker under performs.
on June 20, 2024
Posted by: Bobbyr4570
[This review was collected as part of a promotion.] I bought this refrigerator several weeks ago, and it is a very good appliance, however, the icemaker cannot make enough ice. When I leave for work at 5 am in the morning, there is barely enough ice to keep 1 bottle of water cold for the morning. When I get home at 4 pm, there is only enough ice in the ice container to cover the bottom of the tray. The rest of the appliance works great, but I shouldn’t have to continually buy bagged ice to make up for the icemaker.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Overall a win
on June 20, 2024
Posted by: Animom8
from Pennsylvania
[This review was collected as part of a promotion.] Glad I went with the side-by-side, my last fridge had a bottom freezer that made tray rattling sounds. I like the design of the in-door water/ice dispenser, having separate functions is cool. The only thing I wish my fridge had was a shallow tray for deli items. Really miss this.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Cosmetic issues
on June 20, 2024
Posted by: Linda
from Arizona
[This review was collected as part of a promotion.] The side by side refrigerator was included with the purchase of a brand new townhouse in December 2023. I have two problems.
The water spout drips after using it and it doesn't necessarily drip until you walk away at times. I have a paper towel folded up to try to catch it because there is no drip tray in this model. The water runs down the front of the refrigerator leaving it water marked. A stainless cleaner needs to be used to buff it out. The repairman was here yesterday and he tried to pull the tubing down some in the spout and suggested I change the water filter and see if I can find some kind of little drip tray I can put there. Apparently the water filter is not included in a covered service call so I will have to purchase one and see if that helps. There wasn't really anything he could do.
Also the entire front of the stainless refrigerator looks smeared all the time. This was noticed on my walkthrough. I bought some stainless cleaner and buffed on it a little bit but I should have not accepted it this way. You have to use that stainless polish every time you wipe the door... Then you have to continue and clean the entire door. It's very sloppy looking. I can get it looking halfway decent with the polish but it has to be done every other day if you're living here.
The water spout drips after using it and it doesn't necessarily drip until you walk away at times. I have a paper towel folded up to try to catch it because there is no drip tray in this model. The water runs down the front of the refrigerator leaving it water marked. A stainless cleaner needs to be used to buff it out. The repairman was here yesterday and he tried to pull the tubing down some in the spout and suggested I change the water filter and see if I can find some kind of little drip tray I can put there. Apparently the water filter is not included in a covered service call so I will have to purchase one and see if that helps. There wasn't really anything he could do.
Also the entire front of the stainless refrigerator looks smeared all the time. This was noticed on my walkthrough. I bought some stainless cleaner and buffed on it a little bit but I should have not accepted it this way. You have to use that stainless polish every time you wipe the door... Then you have to continue and clean the entire door. It's very sloppy looking. I can get it looking halfway decent with the polish but it has to be done every other day if you're living here.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
works well. Plenty of room
on June 21, 2024
Posted by: Judi
[This review was collected as part of a promotion.] Came with the home we purchased. I am not a fan of the stainles steel, but the refrigerator works well and is appropriate for this house.
Written by a customer while visiting whirlpool.com