Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,259 Reviews)
Rating breakdown 6,259 reviews
5 Stars
2,994
4 Stars
1,736
3 Stars
972
2 Stars
257
1 Star
300
79%of customers recommend this product.
(
3,988 out of
5,050)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
Very bright inside, a great feature.
on June 17, 2024
Posted by: Whirlpool
[This review was collected as part of a promotion.] I had a Samsung that was never right. Finally, it pooped out and I bought a Whirlpool. I like the water and ice area. The ice doesn't fly out all over the floor like the Samsung did. I have had it for less than a month, but I am very happy with my choice.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great purchase
on June 17, 2024
Posted by: Maggie Bee
[This review was collected as part of a promotion.] I’ve had this one a week. So far, so good. It seems to have more space than my previous refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on June 18, 2024
Posted by: None
[This review was collected as part of a promotion.] I struggle to give it a good rating as there are things we don’t like about it. It’s noisy and goes through several different noises through every day. Even guests have mentioned the noises. There is no deli drawer. It has supports for four shelves but came with only three so we had to purchase an additional shelf. The ice and water through the door feature is ridiculous! In attempting to get ice we get water all over, mostly on the back of our hands and the floor. It now takes more steps to get a glass of ice; a small glass to get ice, pour it in to our drinking glass and then put that up to the water dispenser.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Roomy
on June 18, 2024
Posted by: None
[This review was collected as part of a promotion.] Ok but doesn’t make ice fast enough for our demands
Written by a customer while visiting whirlpool.com
Customer Rating
2
on June 19, 2024
Posted by: Rori
from Florida
[This review was collected as part of a promotion.] I got this with the house I bought and it's really noisy
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 19, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 553476.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the additional space
on June 19, 2024
Posted by: Gerald
from Glen Allen, VA
[This review was collected as part of a promotion.] I’ve had the refrigerator for about a month and my only complaint is when using the ice dispenser small ice chips get sprayed outside of the cup and onto the floor.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of room
on June 19, 2024
Posted by: Mike B
[This review was collected as part of a promotion.] Recent purchase for replaement of 15 year old whirlpool gold
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
none at this time!!!!!
on June 19, 2024
Posted by: toby
[This review was collected as part of a promotion.] I thought whoolpool was a good brand not so sure??? refrigerator temperature won't stay constant???? 35 -45 degrees most days have temperature gage inside this don't seem normal to me!!!!!! also water dispenser drips most of time????? shouldn't have these problems on a new unit!!!!! not impressed by your quality product!!!!!!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 19, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 553594.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com