Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,259 Reviews)
Rating breakdown 6,259 reviews
5 Stars
2,994
4 Stars
1,736
3 Stars
972
2 Stars
257
1 Star
300
79%of customers recommend this product.
(
3,988 out of
5,050)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
4
Great depth/Capacity, drip tray not as helpful.
on May 28, 2024
Posted by: Cody
[This review was collected as part of a promotion.] I’m very happy for the capacity of this fridge. The depth is best for storage and you can rearrange shelving for your needs. The ice machine works well and water dispenses, but when water dispenses watch for a couple drops hitting the floor. The catch basin doesn’t catch water dripping from dispenser.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
I really can't get very excited about it!
on May 28, 2024
Posted by: Bob87
[This review was collected as part of a promotion.] Drawers don't slide very smoothly is my big complaint. Otherwise it seems fine so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
quiet
on May 29, 2024
Posted by: Christen
[This review was collected as part of a promotion.] there is more room than you think. We are truly enjoying having the ice in the fridge and the filtered water is great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Near Great
on May 29, 2024
Posted by: jely
[This review was collected as part of a promotion.] Purchased as emergency replacement for similar GE that still cooled and froze but had no other electrical functions. New Whirlpool is great replacement but has a much noiser compressor which we are not thrilled about.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Pretty good!!!
on May 29, 2024
Posted by: Anonymous
from Plant City, FL
[This review was collected as part of a promotion.] Works great so far, very spacious and it keeps the beers cold.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
very roomy
on June 1, 2024
Posted by: theresa
from kentucky
[This review was collected as part of a promotion.] i love everything about it., roomy love the stainless steel features
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Cools well but a LOT could be improved
on June 2, 2024
Posted by: luvboatingt
from Punta Gorda, FL
[This review was collected as part of a promotion.] This is the first side by side fridge I have owned. It came with a new home. My previous fridge had a very silent compressor, and this one is very loud. I can hear it all over the home. It does cool well, but I have had to get used to the compressor sound, when sleeping, in particular. It does cool well both in the freezer and fridge area. Another thing I do not like is that the stainless steel is not printproof. I have to be careful not to touch the outer surface of the doors or keep a cleaning rag handy to polish it up. The filter is on the exterior bottom and is easy to change. The ice maker in the door works well and I don't have to deal with cubes getting stuck together like they can when an icemaker dumps cubes in an internal bin. The ice/water dispenser in the door is not tall enough to accomodate what I call a popular size 7" inch tall tumbler. Therefore, you have to tilt the tumbler sideways to use the ice/water dispenser. This causes a lot of mishaps with water running down the door and ice in the floor - very poor design. I am really not happy with this fridge and would never buy one like this if I had not gotten it as part of a new home purchase.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 5, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 545421.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 545421.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not that great
on June 3, 2024
Posted by: Herb v
from Atascadero, CA
[This review was collected as part of a promotion.] Bought it 9 months ago, ice maker stopped working already, also compressor is really loud when it kicks on.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 7, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 545783.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com