Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,259 Reviews)
Rating breakdown 6,259 reviews
5 Stars
2,994
4 Stars
1,736
3 Stars
972
2 Stars
257
1 Star
300
79%of customers recommend this product.
(
3,988 out of
5,050)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
2
on May 25, 2024
Posted by: Fair
[This review was collected as part of a promotion.] I am frustrated with the surface of this refrigerator. It is impossible to keep clean. I shows every streak, fingerprint, and looks blotchy. Also the wheels don't lock so it was rolling back and forth every time I opened it. We had to stick some furniture pads on the wheels to prevent the rolling. Poor design.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 29, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 541713.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product!
on May 25, 2024
Posted by: Tutti
[This review was collected as part of a promotion.] This fridge was in a new home i boughy. Very happy with it!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it
on May 25, 2024
Posted by: TimH
[This review was collected as part of a promotion.] Runs quiet and has great room. Love this side by side.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Extraordinary features
on May 25, 2024
Posted by: silver Joe
from Florida
[This review was collected as part of a promotion.] I bought this about three months ago and it is a great addition to my kitchen since it matches perfectly with my stove
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on May 26, 2024
Posted by: Ironman
[This review was collected as part of a promotion.] I have had this refrigerator for about a month and it works perfectly
Written by a customer while visiting whirlpool.com
Customer Rating
2
on May 26, 2024
Posted by: MiMi
[This review was collected as part of a promotion.] It’s has a dent on the door and still waiting for someone to take care of it.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 30, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 542331.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Needs improvement
on May 27, 2024
Posted by: Expected_Better
[This review was collected as part of a promotion.] We bought this refrigerator 2 months ago to replace able LG. It is a good refrigerator but here are some things that are not the best. The water is not cold. The filter is at the bottom. There needs to be an additional glass shelf shipped with this refrigerator. The water and ice buttons are too close and you spill water when trying to get ice. The space to get ice in a cup is tight.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Buy
on May 28, 2024
Posted by: Oldcid
[This review was collected as part of a promotion.] Very satisfied with this purchase looks great and works great reasonably priced
Written by a customer while visiting whirlpool.com