Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,260 Reviews)
Rating breakdown 6,260 reviews
5 Stars
2,994
4 Stars
1,737
3 Stars
972
2 Stars
257
1 Star
300
79%of customers recommend this product.
(
3,988 out of
5,050)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
1
Not good overall.
on April 18, 2024
Posted by: Disappointment
from Sewanee TN
[This review was collected as part of a promotion.] We bought this refrigeration and is not happy at all. Ice maker is horrible. Does not make enough ice.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 19, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 521166.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 521166.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great size and functionality!
on April 18, 2024
Posted by: tdub83
[This review was collected as part of a promotion.] The price was right so I took a chance. I'm so glad that I did. I've never had any issues with Whirlpool Appliances, but up to this point, haven't owned many either. I now have a washer, dishwasher, and refrigerator and I love them all. It has just the right amount of space for my large family of 10. I would recommend for anyone.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Some annoying issues...
on April 18, 2024
Posted by: ckh*
from North Carolina
[This review was collected as part of a promotion.] I love the size of this fridge and the placement of the shelves for optimal food storage. What I DON'T like is that the doors swing way way open and back, and slammed into my countertop more than once. There's no midway doorstop to keep this from happening. I hate it. I also think that the on/off switch for the icemaker is EXTREMELY inconvenient because you have to take out the whole ice container to get to the switch. Why why why did they do that?? The front bottom legs to the fridge aren't really attractive at all. Unlike the picture shown here, the feet are a light light gray and stick out like a sore thumb. They're so ugly and I have actually thought of buying some black paint for plastic so I can camouflage them. The fridge itself is very nice, but these little everyday annoyances are, well, annoying. Sorry.
Written by a customer while visiting whirlpool.com
Customer Rating
1
A Basic model. Could have more features
on April 19, 2024
Posted by: gench99699
[This review was collected as part of a promotion.] Far below expectations. Icemaker is very SLOW, and does not make sufficient ice. Our previous Whirlpool icemaker did make a lot more ice in the same amount of time. We are totally dissatisfied with this refrigerator ice making.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 22, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 521917.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 521917.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Pretty good fridge
on April 19, 2024
Posted by: CrazyAboutDogs
[This review was collected as part of a promotion.] I bought this recently and it's my second Whirlpool fridge in 12 years. It's relatively quiet and makes great ice cubes not blocks but individual cubes. There is no meat/cheese drawer, that's a drawback. It needs 1 more glass shelf and one more plastic door compartment. But other that these few items it a great fridge.
Written by a customer while visiting whirlpool.com
Customer Rating
5
great features
on April 20, 2024
Posted by: refrig
from Delaware
[This review was collected as part of a promotion.] Bought about 3 months ago love the new controls. A little noisy but tolerable.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love ice and water dispenser
on April 20, 2024
Posted by: Terry55
[This review was collected as part of a promotion.] This is working well, fond of the arrangement of ice and water dispenser
Written by a customer while visiting whirlpool.com
Customer Rating
4
It is quite roomy.
on April 21, 2024
Posted by: Bob76
from Florida
[This review was collected as part of a promotion.] I am satisfied with some aspects of the refrigerator.the water dispenser is very inconvenient. You have to hold your cup in mid air to fill under water dispenser. No shelf to sit it on and it gets heavy.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com