Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,261 Reviews)
Rating breakdown 6,261 reviews
5 Stars
2,995
4 Stars
1,737
3 Stars
972
2 Stars
257
1 Star
300
79%of customers recommend this product.
(
3,988 out of
5,050)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
4
Ice and water area to small
on March 19, 2024
Posted by: wja55
[This review was collected as part of a promotion.] The ice and water area needs to be bigger, you can't get a tall glass to fit in there, you got to use a coffee cup!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very nice refrigerator
on March 20, 2024
Posted by: frig
[This review was collected as part of a promotion.] It is a really nice refrigerator. My only complaint is that it only came with three shelves in the refrigerator side and it has room for four shelves. Otherwise, I am really happy with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on March 20, 2024
Posted by: Alexandra
from Port Saint Lucie Florida
[This review was collected as part of a promotion.] I bought this a month ago it makes a lot of noise, thought it was different
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice Features!
on March 20, 2024
Posted by: NanaMom!
from Elkton, Ky
[This review was collected as part of a promotion.] i am so happy that I bought this new Whirlpool Refrigerator. It is very nice and looks so good in my kitchen,
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Great Features, but way too loud
on March 21, 2024
Posted by: TimW
from Jacksonville FL
[This review was collected as part of a promotion.] I liked the features and look of the unit, but it was way too loud. When the compressor kicked on it measured 51 db outside and 67 db when you opened the door. You could hear the refrigerator across the house and into the bedroom. I had to return it or go crazy. I bought the whirlpool for high reliability and quietness, but failed the quietness portion.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
So much room
on March 21, 2024
Posted by: Fridge
from Saint Anne, IL
[This review was collected as part of a promotion.] Love the fridge and the space it provides, I will say its a bit taller than listed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Leaky water dispenser
on March 21, 2024
Posted by: Vanessa
from Phoenix, AZ
[This review was collected as part of a promotion.] I've had this fridge for 4 months. Overall a good fridge but the water dispenser sticks out too much and leaks down the front of fridge leaving a water stain. I am constantly whipping it up and the water stain will not come out
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 26, 2024
Thank you for sharing your insights with us, Vanessa. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 505653.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
2
Runs constantly for 45 minutes -hour!!
on March 23, 2024
Posted by: Frozen hot
[This review was collected as part of a promotion.] Second Whirlpool refrigerator after first new purchase new leaking gas!! This 2nd refrigerator runs constantly for 45 minutes, shuts off for 15 minutes then starts running again! When it runs, it’s louder than any refrigerator we have ever owned! We have it set one setting lower than ‘normal’ however, it still runs constantly and loudly. Do we need a service company to come look at this refrigerator? Not a pleasant experience with this Whirlpool Refrigerator!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 26, 2024
Thank you for sharing your insights with us, Frozen hot. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 506538.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com