Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,261 Reviews)
Rating breakdown 6,261 reviews
5 Stars
2,995
4 Stars
1,737
3 Stars
972
2 Stars
257
1 Star
300
79%of customers recommend this product.
(
3,988 out of
5,050)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
3
Ok; not great.
on March 16, 2024
Posted by: Gloves
[This review was collected as part of a promotion.] Loud, drawers do not slide easily and fit finish not great.
Written by a customer while visiting whirlpool.com
Customer Rating
3
For the price it is a nice refrigerator
on March 17, 2024
Posted by: Karen
[This review was collected as part of a promotion.] Need to call about the one I bought. Sounds like a small frog or cricket when the compressor comes on. Also, the water filter doesn’t do much. Ice is completely white and water doesn’t taste good. Sorry.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on March 17, 2024
Posted by: Leland fridge
[This review was collected as part of a promotion.] Honestly I don't love it. It came with the house we bought. I ended up ordering another glass shelf and plastic shelf for the door. The shelves are not heavy duty at all, flimsy. not extra's here just the very basic with the exception of the water and ice on the door. I do like that.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor product
on March 17, 2024
Posted by: joann72
[This review was collected as part of a promotion.] This ran for 24 hours non-stop. No instructions booklet. Missing door trays. I had it replaced on Friday 3-8-24. Same problems. I have a scheduled appointment for whatever repairs are needed.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 20, 2024
Thank you for sharing your insights with us, joann72. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 503531.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the extra space. We upgraded to a 36 inch.
on March 18, 2024
Posted by: Donny
[This review was collected as part of a promotion.] I bought a side by side Whirlpool Refrigerator last month and it was installed when asked for. The refrigerator cools the food in the fridge and freezes the food in the freezer. The only complaint I have is the ice-maker seems to be slow making ice. There is ice in the storage bin but not a lot. We will be using more ice this summer so I hope the quantity increases. We love the led lights and the meat trays inside the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice fit and finish
on March 18, 2024
Posted by: Don B
from Twin Falls Idaho
[This review was collected as part of a promotion.] Nice refrigerator however I feel like it does not cool as it should.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
If it dies early, I won't buy the brand again
on March 19, 2024
Posted by: Better last!
[This review was collected as part of a promotion.] All I care about is a fridge that last a long time. That's why I bought this brand over others. These go intonrental houses, so reliability is very important! Lately, I've noticed that these don't always last as long as they used to. If thisnone gives out early like the last one, I'll probably never buy the brand again.
Written by a customer while visiting whirlpool.com
Customer Rating
3
It better last this time or this will be the last!
on March 19, 2024
Posted by: Skepical now
[This review was collected as part of a promotion.] At moment I'm skeptical of this brand. I operate several rental houses, and have always been loyal to the brand because in that past they lasted a long time. However over the last few years I've noticed a decrease in quality. The store rep encouraged me to try Whirlpool one more time as the last one might have been a lemon, and yes, all brands have lemons. So I reluctantly bought this brand one more time. On arrival it looks fine, but tell you what, If this one dies early like the last one, I will never buy this brand again.
Written by a customer while visiting whirlpool.com