Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,857 Reviews)
Rating breakdown 6,857 reviews
5 Stars
3,225
4 Stars
1,903
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product.
(
4,219 out of
5,406)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
4
Features
on June 7, 2021
Posted by: JennJenn
from Walnut, MS
[This review was collected as part of a promotion.] I love this fridge. Wide door shelves for all large items. Crushed ice is my favorite! My old fridge (20 years old) was smaller, this one has more room.
The only issue is the water & ice- I wished they was side by side cause getting ice and hitting the water isn’t fun.
Now to upgrade all my other appliances to match. We only buy Whirlpool!
The only issue is the water & ice- I wished they was side by side cause getting ice and hitting the water isn’t fun.
Now to upgrade all my other appliances to match. We only buy Whirlpool!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed & Unhappy
on June 6, 2021
Posted by: Howard
from Cleveland, Ohio
[This review was collected as part of a promotion.] I bought this a few weeks ago and regret doing so. After my Kitchen Aid refrigerator's compressor stopped working, I decided to purchase a Whirlpool as there was some available inventory. Not my first choice in refrig models, but at this point, I had to have one. This refrigerator showed up with ill fitting doors. (one higher than the other) I had to install the handles myself and effectively "uncrate it". Missing crisper drawer, and I can't keep a proper temperature in it per your temperature recommendation. In addition the water line for the ice maker is only stubbed out 6 inches which is ridiculous as now it forces the consumer to purchase water tubing to connect it up. Really Whirlpool? ALL my previous refrigs had proper length water tubing to connect up......plus no one explains this important point to you ahead of time.....it now requires a run to a big box store to purchase tubing and screw around with finish setting up the refrig. I did not know this fact until I was horrified to see a 6 inch stub out I had to deal with. Sad to see quality and over all value has gone down hill.....maybe the pandemic has had something to do with it, but I really am disappointed. I'm wondering if the Whirlpool brand and the Kitchen Aid brand are really trying to distance themselves from one another, as my previous Kitchen Aid refrigs were not even close to this unit in terms of quality and performance.
No, I would not recommend this to a friend.
Response from whirlpool.comBy quinnm2, social care team, June 11, 2021
Hey Howard, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good features
on June 6, 2021
Posted by: Clem21
from South Carolina
[This review was collected as part of a promotion.] Needs a third drawer on the refrigerator side. My last one did. Used for meats dairy and vegetables
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Simplicity combined with functionality
on June 5, 2021
Posted by: BigAl
[This review was collected as part of a promotion.] We were happy to get 15 years out of our last refrigerator and decided to try and get the same make and model as close as we could. This one is almost a clone of our other one. We anticipate many more happy days with this unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
like the ice and water
on June 5, 2021
Posted by: skip
from Florida
[This review was collected as part of a promotion.] like that it is quiet, don't hear the ice dropping into the ice tray. like that the filter will be easy to change when the time comes. overall i like the looks of it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator
on June 5, 2021
Posted by: Trip333
from Roxboro, NC
[This review was collected as part of a promotion.] Love our new refrigerator. It replaced a LG that had given us nothing but problems. LG was the worst refrigerator ! Whirlpool is a great brand that can be repaired locally, unlike LG. The only thing I can find fault with is that the bottom drawers in the refrigerator are flimsy and cheaply made and do not slide in and out easily. Can be prone to break easily if you are not careful.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator
on June 5, 2021
Posted by: Anonymous
from Leonardo nj
[This review was collected as part of a promotion.] I bought a great refrigerator, I have had no problems, whirlpool builds great products.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Well designed
on June 5, 2021
Posted by: Dad100
from Kentucky
[This review was collected as part of a promotion.] Our last two refrigerators were top of the line, full of bells and whistles. While they served their purpose, they were always "awkward" for access and organization. I'm not sure what the difference is, but with this model, everything is just easy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com