Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,262 Reviews)
Rating breakdown 6,262 reviews
5 Stars
2,996
4 Stars
1,737
3 Stars
972
2 Stars
257
1 Star
300
79%of customers recommend this product.
(
3,988 out of
5,050)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
1
Not keeping food cold
on March 11, 2024
Posted by: Dj y
[This review was collected as part of a promotion.] Runs constantly and isn’t keeping food in refrigerator side cold. Have it at coldest setting and it is 39. Close to not safe. 800 number for help is a joke. Oh I had to but a refrigerator thermometer to track the level. Load noise when running.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 14, 2024
Thank you for sharing your insights with us, Dj y. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 499945.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on March 11, 2024
Posted by: No nickname
[This review was collected as part of a promotion.] The biggest issue is that it is quite difficult to maintain the proper temperatures in the fresh food and freezer compartments. I expect better from Whirlpool.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Plenty good.
on March 11, 2024
Posted by: Garland
from Sweeny, Texas
[This review was collected as part of a promotion.] I am pleased with my purchase. I needed a refrigerator really fast as my old one died.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice on door
on March 13, 2024
Posted by: Ryanguy
from Louisville ky
[This review was collected as part of a promotion.] Noisy compressor but over all good construction we will see how long it last.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Not too fancy, not too plain
on March 14, 2024
Posted by: shoil
[This review was collected as part of a promotion.] This refrigerator is a good deal for the price and features it contains. Not all the shelves are adjustable, but there is adjustment space on a few if you had to move them around. I preferred the wire rack shelves in the freezer, which is partly why I bought this model. The ice cubes are slightly smaller but they work the same. It runs quietly. My only complaint is the design of the water/ice lever in the door--it is difficult to get large cups in without accidentally pushing the water lever and then water spills onto the floor. But this refrigerator was a good price so I can get used to it.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great fridge
on March 16, 2024
Posted by: Aje89
[This review was collected as part of a promotion.] Good overall. Lights should be more towards the front.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great purchase
on March 16, 2024
Posted by: Charlie
from Indianapolis, IN
[This review was collected as part of a promotion.] Purchased as a scratch and dent item one week ago. It was easy set up and so far is operating in normal parameters. I read a lot of reviews before making the purchase so I wasn't surprised with any of the small setbacks that were mentioned. I am very happy with the purchase as of this review; The freezer does great when wet at lowest setting and the refrigerator keeps everything cold and fresh. I would like to add that the scratch and dent price was absolutely great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Features
on March 16, 2024
Posted by: Slimshort
from North Carolina
[This review was collected as part of a promotion.] Using for about a Month now, I looks great and works fine. I only have one problem with it, the ice dispenser is so close to the water dispenser, when you try to fill with ice,sometimes you hit the ice dispenser by mistake and you get water on the floor. But that’s minor and I will learn. Overall Love it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com