Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,857 Reviews)
Rating breakdown 6,857 reviews
5 Stars
3,225
4 Stars
1,903
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product.
(
4,219 out of
5,406)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
5
Great product
on July 6, 2021
Posted by: Eddie
from Winter haven
[This review was collected as part of a promotion.] Very happy works fine and quiet love the fridge best I ever have
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor design and Performance- noisy and flimsy
on July 6, 2021
Posted by: BellaSP
from Bethel
This fridge came as part of a package of a new kitchen I purchase The interior is poorly designed and only has 2 drawers and I specifically requested 3 It should at least come with and xtra shelf So much dead unusable space
But the very worst is the water/ice dispenser One, the water is so close to the ice that 80% of the time when getting ice we will have a spill all over the floor and door
It drips , and ice cubes will just randomly pop out The fron of my fridge is already stained with less than 3 months of usage My last refrigerator was 15 years old when I sold my house and left it behind , and it look much better than this 3 month old subpar fridge
Lastly the bottom is missing , by design, something to cover the hardware It looks unfinished or broken and the fridge is noisy and is constantly sweating inside I called the technician and he told me it was because it’s summer Like this is my first summer having a fridge in my life Agh ! I believe this is my first and possibly my last whirlpool appliance ever Sadly the whole kitchen is equipped with whirlpool and I’m finding the dishwasher to be just as subpar, flimsy and noisy as the fridge
But the very worst is the water/ice dispenser One, the water is so close to the ice that 80% of the time when getting ice we will have a spill all over the floor and door
It drips , and ice cubes will just randomly pop out The fron of my fridge is already stained with less than 3 months of usage My last refrigerator was 15 years old when I sold my house and left it behind , and it look much better than this 3 month old subpar fridge
Lastly the bottom is missing , by design, something to cover the hardware It looks unfinished or broken and the fridge is noisy and is constantly sweating inside I called the technician and he told me it was because it’s summer Like this is my first summer having a fridge in my life Agh ! I believe this is my first and possibly my last whirlpool appliance ever Sadly the whole kitchen is equipped with whirlpool and I’m finding the dishwasher to be just as subpar, flimsy and noisy as the fridge
No, I would not recommend this to a friend.
Response from whirlpool.comBy quinnm2, social care team, July 16, 2021
Hey BellaSP, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great look
on July 6, 2021
Posted by: Diane
from Mississippi
[This review was collected as part of a promotion.] I got this 2 weeks ago. Love the look. It also has several little special features that I really like.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
ok
on July 6, 2021
Posted by: bbbears123
from Palm Bay FL
[This review was collected as part of a promotion.] Makes knocking noise need new ice maker and we had it for 3 months
came with new house to small.
came with new house to small.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Slow ice maker
on July 6, 2021
Posted by: No11
[This review was collected as part of a promotion.] This fridge is good so far minus the ice making situation. It never fills completely even when not using it for a day or 2. Also the water sopt is so close to the ice that when you fill a cup sometimes it activates the water and runs down the front. Extremely irritating.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Noisy
on July 5, 2021
Posted by: Ron H
from Delray Beach, Fl
[This review was collected as part of a promotion.] The refrigerator came with the new townhome I purchased. It's brand new and makes a screeching noise upon start up and when shutting down. I find it very annoying.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, July 14, 2021
Hey Ron H, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Written by a customer while visiting whirlpool.com
Customer Rating
3
cheaply made
on July 5, 2021
Posted by: Jackie
from Spring Hill Fl
[This review was collected as part of a promotion.] Makes too much noise, shelves don’t move. Fingerprints all the time.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the look
on July 5, 2021
Posted by: Tracy
from Robertsdale AL
[This review was collected as part of a promotion.] We have had this refrigerator for a couple of weeks and so far we love it. The only issue we have is the water and ice in the door is not tall enough for our to-go cups.
Written by a customer while visiting whirlpool.com