Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,262 Reviews)
Rating breakdown 6,262 reviews
5 Stars
2,996
4 Stars
1,737
3 Stars
972
2 Stars
257
1 Star
300
79%of customers recommend this product.
(
3,988 out of
5,050)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
2
Poor design
on February 11, 2024
Posted by: Meemaw
[This review was collected as part of a promotion.] This appliance came with our new house. It is not as roomy as I would like. Poorly designed. The shelves don’t go back to the rear; the water filter is hard to reach because it’s below the door; the water dispenser drips constantly and the ice dispenser occasionally drips and is very noisy.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 13, 2024
Hello Meemaw,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 481824.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 481824.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the look
on February 11, 2024
Posted by: DebO
[This review was collected as part of a promotion.] Love the room it has and the stainless and gray finish.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Room for improvement
on February 12, 2024
Posted by: Marcelino
[This review was collected as part of a promotion.] It's too early to rate. So far it works fine. On the outside, even though it was switched due to scratches, the replacement also has scratches. One door is uneven.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Grandkids like the water/crushed ice feature.
on February 12, 2024
Posted by: Gigi
from PA
[This review was collected as part of a promotion.] I bought this refrigerator about a month ago. I like it better than I thought I would. But things keep falling out of the freezer Almost every time I open it. So, maybe put some baskets/bins in instead of all shelves. Wet food is slippery. The first day I got it, I dented it bc a container of soup fell out n hit the bottom of the freezer. This particular size is more roomy than I thought so a ham/turkey would fit inside. I was used to the French door freezer/refrig so took me a bit to get used to this kind. Plenty of room in the refrigerator itself. Also like the no print surface..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Happiness
on February 13, 2024
Posted by: Abraham
[This review was collected as part of a promotion.] I am happy with my refrigerator because it makes my wife happy with its features and look! Happy wife happy me!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
WATER DISPENSER LEAKS AND STAINS FRONT DOOR
on February 13, 2024
Posted by: LEXVETTE
[This review was collected as part of a promotion.] WORST REFRIDGE EVER!!! THE WATER DISPENSER DRIPS WATER ONTO THE FRONT STAINLESS STEEL DOOR LEAVING A STAIN. HAD A WHIRLPOOL SERVICE GUY HERE AND HE SAID THERE IS NO FIX THEY ALL DO THAT. THIS IS UNACCEPTABLE. POOR DESIGN. THERE IS NO CATCH PAN UNDERNEATH. I WOULD LIKE ANOTHER MODEL TO REPLACE THIS ONE...
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 15, 2024
Thank you for sharing your insights with us, LEXVETTE. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 482911.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Glad we Upgraded!
on February 13, 2024
Posted by: sstory
from Canadian, OK
[This review was collected as part of a promotion.] Selected this refrigerator with our new Champion mobile home. The amount of room in the door shelves is amazing. The ice cube shape prevents getting clogged when dispensing (a major issue with our previous refrigerator from a different manufacturer). Plenty of storage space in both the fridge and freezer sides.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on February 13, 2024
Posted by: Marilyn
[This review was collected as part of a promotion.] I’m not as satisfied as I thought I would be i feel the water and ice dispenser is in the wrong place very hard to manage
Written by a customer while visiting whirlpool.com