Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,263 Reviews)
Rating breakdown 6,263 reviews
5 Stars
2,997
4 Stars
1,737
3 Stars
972
2 Stars
257
1 Star
300
79%of customers recommend this product.
(
3,989 out of
5,051)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
Best Refrigerator
on January 7, 2024
Posted by: ThePrez
from Laurel Hill, FL
[This review was collected as part of a promotion.] Best refrigerator I've ever owned. I love Whirlpool appliances and products.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
It works
on January 8, 2024
Posted by: Matt
from Florida
[This review was collected as part of a promotion.] Not a bad fridge, just a few things we did not like. There are not too many shelf height locations, and there is no skinny drawer that we typically use for cod cuts, cheeses, etc. We also have an issue of the door opening too far, hitting our pantry door. There are no Whirlpool parts that remedy this issue. For example, Bosch and LG have a 90° door stop bracket which you can use to stop the door from opening too far. So far, whirlpool has no parts like this. The light on the ice/water dispenser only shines on the ice area, so if filling water at night, the light is virtually useless.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 10, 2024
Thank you for sharing your insights with us, Matt. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 462999.
We’re looking forward to hearing from you.
Michael D
We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
5
Office fridge
on January 8, 2024
Posted by: HPH 724
[This review was collected as part of a promotion.] We love this refrigerator. We use it in our break room at work, the icemaker and water dispenser has been a huge add to the office lunch breaks!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Lot noise
on January 8, 2024
Posted by: Zee zee
from Fort Worth Tx
[This review was collected as part of a promotion.] I bought month and half ago. So far so good. Cooling great. One thing i do not like is noise. It is like 75db at front and abot 65 db at rear. When technician came he said that is normal. Is it normal? Other companies makes quite product. How come Whirlpool can't? I regret to buy this profuct. It is just anoying sound. That is reason i would never recomend this reftrigerator.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Refrigerator malfunction
on January 8, 2024
Posted by: Vishwa
[This review was collected as part of a promotion.] But this January 4th installed in the house with Dr Horton the refrigerator ice maker could not make ice and it's a brand new refrigerator had to call the warranty company to come out and fix the refrigerator I don't have any ice maker until whenever the ice makers replaced
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 10, 2024
Thank you for sharing your insights with us, Vishwa. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 463257.
We’re looking forward to hearing from you.
Michael D
We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
3
on January 9, 2024
Posted by: Ice and water dispenser
[This review was collected as part of a promotion.] It’s good for what it is but the ice and water dispenser in the door is a little aggravating when you try to get ice with some cups it’ll hit the water dispenser and shoot into your cup
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
New Refrigeratot
on January 9, 2024
Posted by: TomP
[This review was collected as part of a promotion.] Product works well and very spacious inside. It was noisy at first but seemsd to have quieted down
Written by a customer while visiting whirlpool.com
Customer Rating
4
on January 9, 2024
Posted by: Margie
[This review was collected as part of a promotion.] could use one more shelf in the fridge, but it is working great.
Written by a customer while visiting whirlpool.com